Advanced-Administrator Practice Test

What should an administrator consider when setting up and maintaining 

A.

Salesforce Knowledge? Select 3

B.

Article version numbers must be assigned by a Knowledge Manager for tracking

C.

Data category visibility is assigned through roles and profiles

D.

Knowledge settings must be configured in order for users to be able to create articles from cases

E.

Solution category browsing must be enabled in Solution settings

What type of data can be migrated between environments using change sets? Choose 2 answers

A.

Account team roles

B.

Custom fields

C.

Field type changes

D.

Email templates

A user with permissions to create price books wants to quickly create a new product with the same information as the existing product by cloning the product. What is an important consideration when cloning a product?

A.

Price book entries will not be created in the standard price book.
.

B.

Price book entries in price books that you don't have sharing access to are created.

C.

Price book entries in price books that you don't have sharing access to aren't created.

D.

Price book entries need to be activated before users can use the new price book

Which of the following features is NOT unique to Salesforce Knowledge?

A.

Article Types

B.

Categories

C.

Synonym Search

D.

Custom Page Layouts

Users report that the industry picklist field is no longer visible on account records. What test can an administrator use to troubleshoot the issue?

A.

Field audit history

B.

Setup audit trail

C.

Field history tracking

D.

Debug log