Question # 1
Bob uploads a PDF to his Files Home private library. Who can view this file?
|
A. Bob and users above Bob in the role hierarchy
| B. Bob and users with View All Data permission
| C. Bob and users with Modify All Data permission
| D. Only Bob
|
D. Only Bob
Explanation:
Only Bob can view the file that he uploads to his Files Home private library. Users above Bob in the role hierarchy, users with View All Data permission, or users with Modify All Data permission cannot access the file unless Bob explicitly shares it with them
Question # 2
A sales rep (John) at Universal Containers (UC) requested to update information in an account record where he has READ only access. John requested the EDIT access permission from the owner of the record (Paul). Paul manually shared the record with John. Assuming the OWD of the Account object is Public Read-Only, what is the impact in the system?
|
A. New AccountShare record is created. Row Cause is "Manual" and Access Level is "Read/Write”.
| B. Existing AccountShare record is updated. Row Cause is "Owner" and User/Group is "John".
| C. New AccountShare record is created. Row Cause is "Owner" and Access Level is "Full".
| D. Existing AccountShare record is updated. Row Cause is "Manual" and Access Level is "Read/Write".
|
A. New AccountShare record is created. Row Cause is "Manual" and Access Level is "Read/Write”.
Explanation:
A new AccountShare record is created with Row Cause as “Manual” and Access Level as “Read/Write” when Paul manually shares the record with John. This record grants John edit access to the account owned by Paul. Option B is incorrect, since an existing AccountShare record is not updated, but a new one is created. Option C is incorrect, since the Row Cause is not “Owner”, but “Manual”. Option D is incorrect, since an existing AccountShare record is not updated, but a new one is created.
Question # 3
Universal Containers (UC) has a business unit that uses a custom object to track requests which demands a high level of internal team collaboration. Although all requests must have an owner, all employees are required to collaborate on requests. Which recommendation should a Salesforce architect provide to optimize the solution and meet these requirements?
|
A. Set the Request object's OWD to Public Read/Write.
| | B. Set the Request object's OWD to Private and grant Modify All Data permission on all Profiles for the Request object. <br> | C. Set the Request object's OWD to Private and criteria-based sharing rule to share all Request records with all internal users.
| D. Set the Request object's OWD to Public Read Only and configure role hierarchy.
|
A. Set the Request object's OWD to Public Read/Write.
Explanation:
Setting the Request object’s OWD to Public Read/Write is the simplest and most efficient way to allow all employees to collaborate on requests. Option B is incorrect, since granting Modify All Data permission on all profiles would give too much access and affect other objects as well. Option C is incorrect, since creating a criteria-based sharing rule to share all records with all users would be redundant and inefficient. Option D is incorrect, since setting the OWD to Public Read Only would not allow users to edit requests3.
Question # 4
Universal Computers (UC) is looking to expand its delivery capabilities through a network of distributors that use a Partner Community license. UC employees currently can view all delivery records through the organization-wide default (OWD) setting of Public Read Only. Which approach would an architect recommend to limit the records a distributor can see?
|
A. Create an ownership-based sharing rule to grant access to the distributor.
| B. Remove Read permission from the distributor profile.
| C. Set the External OWD to Private for the Delivery object.
| D. Create a criteria-based sharing rule to grant access to the distributor
|
C. Set the External OWD to Private for the Delivery object.
Explanation:
Setting the External OWD to Private for the Delivery object is the best approach to limit the records a distributor can see, since it will restrict the access to only the records they own or are shared with them. Option A is incorrect, since ownership-based sharing rules are not available for partner community users. Option B is incorrect, since removing Read permission from the distributor profile would prevent them from accessing any delivery records. Option D is incorrect, since criteria-based sharing rules are not available for partner community users.
Question # 5
Assuming Person Account is enabled in a Salesforce organization, which three objects can be configured as "Controlled by Parent" in Sharing Settings? Choose 3 answers
|
A. Opportunity
| B. Order
| C. Asset
| D. Contact
| E. Case
|
B. Order
C. Asset
D. Contact
Explanation:
Order, Asset, and Contact are the three objects that can be configured as “Controlled by Parent” in Sharing Settings when Person Account is enabled in a Salesforce organization. Controlled by Parent means that the sharing setting for the object is determined by the parent record. For example, an order’s sharing setting is determined by its associated account. Opportunity and Case are not objects that can be configured as “Controlled by Parent” in Sharing Settings.
Question # 6
Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object. To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider? Choose 2 answers
|
A. Service reps will be able to access to Contact records if they are Controlled by Parent.
| B. Service reps will be able to access to Contact records due to Implicit Sharing.
| C. Service reps will NOT able to access to Contact records because Account OWD is private
| D. Service reps will NOT able to access to Contact records if they are controlled by Parent.
|
A. Service reps will be able to access to Contact records if they are Controlled by Parent.
B. Service reps will be able to access to Contact records due to Implicit Sharing.
Explanation:
To make sure service reps have access to all relevant information to attend to customer requests, the architect should consider that service reps will be able to access contact records if they are controlled by parent or due to implicit sharing. If contact records are controlled by parent, their access level is determined by the access level of their parent account. If service reps have View All permission on Case object, they also have implicit Read access to the accounts and contacts associated with cases that they can access3. Service reps will not be able to access contact records if account OWD is private and contact records are not controlled by parent, as they will need explicit sharing or permission to access them. Service reps will not be able to access contact records if they are controlled by parent and they do not have access to the parent account.
Question # 7
Sales manager at universal containers (UC) have requested viewing customer invoices in Salesforce. Invoice data is mastered in the ERP system. The architect at UC decided to surface the customer invoices in salesforce using external objects and did the following:
- Configured an external object called Invoice.
- Created a lookup relationship between account and the invoice.
How can the architect grant the sales managers access to the customer invoices data?
|
A. By creating sharing rules to share the invoices records with users in sales mangers roles.
| B. By creating manual sharing to share invoices with relevant sales managers.
| C. By creating controlling the invoices object permission on the sales manager’s profile.
| D. By creating a sharing set to share invoices with users in sales manager role.
|
C. By creating controlling the invoices object permission on the sales manager’s profile.
Explanation:
Controlling the invoices object permission on the sales manager’s profile is how the architect can grant the sales managers access to the customer invoices data. Object permissions determine whether a user can create, read, edit, or delete any record of that object. Since invoice data is surfaced in Salesforce using external objects, sales managers need to have at least read permission on the invoice object to view the customer invoices data. Option A is incorrect, since sharing rules are not available for external objects. Option B is incorrect, since manual sharing is not available for external objects. Option D is incorrect, since sharing sets are not available for external objects.
Question # 8
The sales managers at the Universal Containers (UC) requested their teams to define each user’s role on their accounts in order to provide an easy way to establish accountability and collaboration. Sales managers also requested that sales associates should only get the following permissions:
● Read access to the accounts.
● Read access to cases related to the accounts
● No access to deals related to the accounts
The sales associates may be granted access to opportunities when needed. Assuming the overall sharing model of the organization is private and no sharing rules are configured on the account objects. How can an Architect achieve these requirements?
|
A. Use Account teams and use Sharing rules to share cases with sales associates. No change required to the opportunity object
| B. Use Account teams, Case teams. No configuration required for the opportunity object.
| C. Use Account teams, Opportunity teams, and Case teams.
| D. Use Account Teams to define access to accounts as well as opportunities and cases related to accounts
|
C. Use Account teams, Opportunity teams, and Case teams.
Explanation:
Using Account teams, Opportunity teams, and Case teams is the best way to achieve these requirements. Account teams allow you to share accounts and related records with a group of users. Opportunity teams allow you to share opportunities with a group of users who can have different levels of access. Case teams allow you to share cases and related records with a group of users who can have different roles and levels of access. Using Sharing rules to share cases with sales associates will not work, because sharing rules can only be based on record owner or criteria, not on account team membership. Using Account Teams to define access to accounts as well as opportunities and cases related to accounts will not work, because account team members can only have read-only access to cases by default.
Question # 9
Mary is Joe's manager in the role hierarchy. The OWD for a custom Invoice object is Public ReadOnly and Mary's profile is not granted the Read permission for the Invoice object. What action can Mary take on Joe's Invoice records?
|
A. Read/Write
| B. Edit Only
| C. None
| D. View Only
|
C. None
Explanation:
The action that Mary can take on Joe’s Invoice records is none. This is because Mary’s profile does not have the Read permission for the Invoice object, which means she cannot view any Invoice records, regardless of the OWD or role hierarchy settings. Profile permissions override any other access settings3. Read/Write, Edit Only, and View Only are not possible actions for Mary.
Question # 10
Universal containers (UC) has a partner community for its 200 distributors. UC customer accounts are .. organization-wide default setting for the custom Delivery object is private. How can an architect advise UC to grant all users at a distributor access to delivery records for all customer distributor?
|
A. Create a Sharing set for the Distributor profile to grant access to the Delivery object.
| B. Create a criteria-based sharing rule that shares delivery records matching the Distributor to user distributor.
| C. Give ownership of the delivery record to a distributor user.
| D. Create a criterion- based sharing rule that shares delivery records matching the Distributor to users of a Public Group created for the distributor.
|
A. Create a Sharing set for the Distributor profile to grant access to the Delivery object.
Explanation:
Creating a Sharing set for the Distributor profile to grant access to the Delivery object is the correct way to share records with users in a partner community. Sharing sets allow you to share records based on a common account or contact2. Criteria-based sharing rules are not available for partner communities3.
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Salesforce Sharing and Visibility Architect is a master of the platform's security and data access controls. They design complex solutions to ensure the right users see the correct data, while keeping sensitive information secure. Think of them as the guardians of an organization's Salesforce data.
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