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Salesforce Sales-Cloud-Consultant Exam Questions


Vendor Name: Salesforce
Certification Name:Salesforce Certified Administrator
Exam Name:Certified Salesforce Sales Cloud Consultant (SU23)

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Salesforce Sales-Cloud-Consultant Exam Questions


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Sales-Cloud-Consultant Exam Sample Questions:



Northern Trail Outfitters uses a third-party application for credit ratings. An external webbased
credit application has to be launched from a customer's account record in
salesforce. The application uses a credit ID on the account object. What should be created
to meet this requirement?

 

A workflow rule to launch the product fulfilment application and pass the credit ID

 

A custom credit ID field as an external ID on the account to launch the credit application
and pass the credit ID

 

A formula field that uses the hyperlink function to launch the credit application and pass
the credit ID

 

A custom button that calls an Apex trigger to launch the credit application and pass the credit ID


A formula field that uses the hyperlink function to launch the credit application and pass
the credit ID





Cloud Kicks' high-value opportunities are becoming delayed in the approval process
because sales managers approval requests go unnoticed for various reasons. Cloud Kicks
wants to streamline the approval process and give sales managers more ways to approve
Opportunities in a timely manner. Which two strategies should the Consultant recommend
to improve the approval process? Choose 2 answers

 

Enable one-click approval from report results that returns high-value Opportunities

 

Enable approval in Chatter to allow managers to approve or reject approval requests.

 

Create a dashboard of pending approvals and add it to the Chatterfeed.

 

Create a process builder to automatically approve high-value Opportunities

 

Enable approvals by email for the approval process for high-value Opportunities.


Enable approval in Chatter to allow managers to approve or reject approval requests.


Enable approvals by email for the approval process for high-value Opportunities.





When an Opportunity Stage is marked as Closed Won, Cloud Kicks wants an email to be
sent to a team of Executives. This email should include details about the Opportunity along
with the related Opportunity Products and Account. Which solution should the Consultant
recommend to active this requirement?

 

Use Workflow rules and HTML Email Templates

 

Develop an Inbound Email Service

 

Use Process Builder and HTML Email Templates

 

Develop a custom Apex Trigger that uses custom email messaging


Develop a custom Apex Trigger that uses custom email messaging





Northern Trail Outfitters' sales manager noticed the lead conversion ratio styled the same
for the healthcare industry even though the lead creation increased. Which reporting tool
should resolve the issue?

 

Report on leads by source.

 

Campaign dashboard by industry

 

Industry performance dash board

 

Report on lead lifetime by industry


Report on lead lifetime by industry





Northern Trail Outfitters (NTO) decided to start using salesforce for all its sales automation
its current sales database has about 50 million records. These records were all migrated
into the database from other legacy systems. After migration to salesforce NTO wants to be
able to search and cross reference records with the original source system. What should a
consultant recommend to meet the requirement?

 

Use the standard external Id field and map this to the original record Id value

 

Use a custom field named external Id and map this to the current record Id Value

 

Use a custom external Id field and map this to the original record id value

 

Use the standard external Id field and map this to the current record Id Value


Use a custom external Id field and map this to the original record id value



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