Question # 1
| A company has designed a process that extracts a large amount of data from a Salesforce object. Due to the volume of data that will be retrieved, it is important that Governor limits are not exceeded.
What solution should the consultant recommend? |
| A. DataRaptor Extract with Chaining | | B. DataRaptor Turbo Extract | | C. Calculation Procedure and DataRaptor Turbo Extract | | D. Integration Procedure and DataRaptor Turbo Extract |
B. DataRaptor Turbo Extract
Explanation:
The solution that the consultant should recommend is DataRaptor Turbo Extract. DataRaptor Turbo Extract allows the designer to retrieve a large amount of data from a Salesforce object in batch mode without hitting governor limits. DataRaptor Extract is not suitable for this scenario, as it can only retrieve data from a single record or a small set of records. Calculation Procedure and DataRaptor Turbo Extract are not needed for this scenario, as there is no calculation involved. Integration Procedure and DataRaptor Turbo Extract are not needed for this scenario, as there is no data integration involved.
Question # 2
| A business implements several OmniScripts and requests a design review to identify possible improvements. During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labelsand input elements.
What can the consultant recommend to improve these OmniScripts? |
| A. Create new versions of the OmniScripts to collect the address information. | | B. Create a reusable OmniScript to update address information. | | C. Use a DataRaptor Transform to standardize the data format. | | D. Add an address typeahead element to all the OmniScripts |
B. Create a reusable OmniScript to update address information.
Explanation:
The consultant can recommend creating a reusable OmniScript to update address information. A reusable OmniScript is an OmniScript that can be embedded in another OmniScript as a sub-process. This way, the consultant can create one OmniScript that collects the address information in a consistent way using the same labels and input elements, and then use it in multiple OmniScripts that need to update address information. This will improve the design and maintenance of the OmniScripts.
Question # 3
| Which OmniStudio tool creates a Chatter post and sends to a Chatter feed? |
| A. DataRaptor Load | | B. Integration Procedure | | C. Calculation Procedure | | D. FlexCards |
B. Integration Procedure
Explanation:
The OmniStudio tool that creates a Chatter post and sends it to a Chatter feed is Integration Procedure. An Integration Procedure can execute multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. One of the REST services that an Integration Procedure can invoke is Chatter API, which allows creating and sending Chatter posts to users or groups
Question # 4
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
• Allow the user to select one or more energy products from a list
• Get current energy usage data from an external system via an API
• Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
|
| A. DataRaptor Post Action | | B. Multi-select Input | | C. Post to Object Action | | D. Radio Input | | E. Radio Input |
A. DataRaptor Post Action
B. Multi-select Input
E. Radio Input
Explanation:
The three OmniScript elements that the consultant should recommend to meet these requirements are: DataRaptor Post Action, Multi-select Input, and HTTP Action. A DataRaptor Post Action is an action that can write data to a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Post Action to save the data back to Salesforce as a lead. A Multi-select Input is an element that can display a list of options for the user to choose from, such as energy products. A Multi-select Input allows multiple options to be selected at once, and can also have icons for each option. An HTTP Action is an element that can invoke a REST or SOAP service to retrieve data from an external system, such as current energy usage data. An HTTP Action can store the response data in a JSON object for further processing
Question # 5
| A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers |
| A. DataRaptor Transform Action | | B. Select | | C. DataRaptor Extract Action | | D. Radio | | E. DataRaptor Post Action |
B. Select
D. Radio
E. DataRaptor Post Action
Explanation:
The three OmniScript elements that should be used to meet these requirements are: Select, DataRaptor Extract Action, and DataRaptor Post Action. A Select element can display a dropdown list of options for the user to choose from, such as payment type. A DataRaptor Extract Action can retrieve data from a Salesforce object, such as saved payment information, and store it in an Interface object or a JSON object. A DataRaptor Post Action can write data to a Salesforce object, such as new payment information, and perform insert or update operations
Question # 6
| What is the purpose of a DataRaptor Load? |
| A. Write data to Salesforce objects | | B. Post data to Salesforce APIs | | C. Load data to an Interface object | | D. Send data to a PDF template |
A. Write data to Salesforce objects
Explanation:
The purpose of a DataRaptor Load is to write data to Salesforce objects. A DataRaptor Load can map data from an Interface object or a JSON object to one or more Salesforce objects, and perform insert, update, upsert, or delete operations. A DataRaptor Load can also use formulas and functions to transform the data before writing it to Salesforce
Question # 7
A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
• Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
• Create a case for an account team member to follow up.
• Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'
|
| A. Radio Group, Remote Action, and Messaging Action | | B. Multi-Select, Remote Action, and Email Action | | C. Radio Group, DataRaptor Post Action, and Email Action | | D. Edit Block, DataRaptor Post Action, and Messaging Action |
C. Radio Group, DataRaptor Post Action, and Email Action
Explanation:
The OmniScript elements that the consultant should recommend to meet these requirements are: Radio Group, DataRaptor Post Action, and Email Action. A Radio Group element is an element that can display a list of options for the user to choose from, such as customer satisfaction rating. A Radio Group element allows only one option to be selected at a time, and can also have icons for each option. A DataRaptor Post Action is an action that can write data to a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Post Action to create a case for an account team member to follow up. An Email Action is an action that can send an email to one or more recipients, with optional attachments and templates. The consultant can use an Email Action to email a summary message to the user
Question # 8
| A consultant Is designing a solution for a client using Omnistudio. The client wants to display data and launch actions from their Salesforce org.
Which OmniStudio tool should the consultant use to meet this requirement? |
| A. DataRaptors | | B. FlexCards | | C. OmniScripts | | D. Integration Procedures |
B. FlexCards
Question # 9
| When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverageon their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate? |
| A. DataRaptor Turbo | | B. OmniStudio Action | | C. Calculation Matrices | | D. DataRaptor Transform |
C. Calculation Matrices
Explanation:
The OmniStudio tool that the consultant should recommend to get the discounted rate is Calculation Matrices. A Calculation Matrix is a tool that can perform complex calculations based on multiple input variables and output values. The consultant can use a Calculation Matrix to define the input variables, such as number of lines and internet coverage, and the output values, such as discounted rate. The Calculation Matrix can then apply rules and formulas to calculate the discounted rate for each combination of input variables
Question # 10
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
• Start a process to retrieve plan consumption data
• Create a new case
• Open a promotions web page
• Change the SIM card
which combination should the consultant use in designing the solution?
|
| A. Custom Event and Redirect URL | | B. OmniScript and Navigate | | C. Event, Navigate and Card | | D. Flyout and OmniScript |
B. OmniScript and Navigate
Explanation:
The combination that the consultant should use in designing the solution is OmniScript and Navigate. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use an OmniScript to display the mobile plans for the Customer 360° console application. A Navigate action is a button or a link that can redirect the user to another web page or URL. The consultant can use Navigate actions to add the following actions to the FlexCard: start a process to retrieve plan consumption data, create a new case, open a promotions web page, and change the SIM card
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Salesforce Certified OmniStudio Consultant Exam (SU24) Exam Dumps
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