Question # 1
What two features do activities and functions share? (Choose Two)
|
A. Ability to be circumstanced
| B. Ability to be parameterized
| C. Ability to be called directly from a decision table
| D. Ability to be versioned
|
B. Ability to be parameterized
D. Ability to be versioned
Explanation:
Activities and functions in Pega share certain common features which are vital for their flexibility and maintainability.
Parameterization: Both activities and functions can be parameterized, allowing them to accept input values when they are invoked. This makes them reusable in different contexts by simply changing the parameters.
Versioning: Both activities and functions support versioning. This means you can maintain different versions of an activity or function, which is useful for keeping track of changes and ensuring compatibility with different versions of the application.
References:
Pega Platform documentation on activities and functions.
Question # 2
Which configuration steps do you perfrom to enable an access group for offline user?
|
A. Force a full syn for members of the access group
| B. Enable caching for the access group
| C. Create a model operator for the access group to authienticate users.
| D. configure an offline-capable portal as the default portal for the access group
|
D. configure an offline-capable portal as the default portal for the access group
Explanation:
To enable an access group for offline users, you need to configure an offline-capable portal as the default portal for the access group. This ensures that when users log in, they have access to the correct interface and functionality that supports offline usage.
[Reference: Pega documentation on Offline Mobile > Configuring Access Groups for Offline Use, , ]
Question # 3
Identify three rule types that are used in defining Authentication Service data instances. (Choose Three)
|
A. Data pages
| B. Activities
| C. Connectors
| D. Reports
| | E. Data transforms <br> |
A. Data pages
B. Activities
E.
Data transforms <br>
Explanation:
To define Authentication Service data instances in Pega, the following rule types are used:
Data pages: Used to retrieve and store authentication-related data.
Activities: Perform operations such as authentication logic and integration with external systems.
Data transforms: Used to map and transform authentication data.
References:
Defining Authentication Services in Pega
Question # 4
A System Architect wants to save the results from running a data page as an automated test. The System Architect reports that the system cannot save the test definition. What is the reason?
|
A. The Pega-AutoTest agent is configured, but not running.
| B. The data page is checked out or in private edit mode.
| C. A ruleset to store test cases is not configured.
| D. The System Architect lacks the automated unit test privilege.
|
C. A ruleset to store test cases is not configured.
Explanation:
• Test Cases Ruleset Configuration:
If the system cannot save the test definition, it is likely due to a ruleset for storing test cases not being configured. Test cases need to be stored in a specific ruleset that is configured for this purpose.
• References:
Pega documentation on automated testing and unit test cases emphasizes the need for configuring a ruleset to store test cases.
• Therefore, the correct answer is:
C. A ruleset to store test cases is not configured.
Question # 5
What are two valid reasons for defining a case type within a case type-specific ruleset? (Choose Two)
|
A. The ruleset can be added to the ruleset stack for multiple applications.
| B. The case type might be converted to a component application in the future.
| C. A User Story can be associated to a single, fine-grained ruleset within a Branch.
| D. The case type ruleset might be converted to a true component in the future.
|
B. The case type might be converted to a component application in the future.
D. The case type ruleset might be converted to a true component in the future.
Explanation:
Future Component Application:
Define the case type within a specific ruleset to facilitate its future conversion to a component application.
This allows for better modularization and reuse across different applications.
True Component Conversion:
Structuring the case type in a specific ruleset makes it easier to convert it into a true component in the future.
This approach supports scalability and maintainability of the application.
References:
Pega Academy: Advanced Case Management.
Pega Documentation: Ruleset and Component Management.
Question # 6
U+ Bank, a retail bank, introduced a new mortgage refinance offer in the eastern region of the country. They want to advertise this offer on their website by using a banner, targeting the customers who live in that area. What do you configure in Next-Best-Action Designer to implement this requirement?
|
A. Applicability rules
| B. A prioritization formula
| C. A customer segment
| D. An audience
|
C. A customer segment
Explanation:
• Identify the Target Audience: To ensure that the advertisement targets customers in the eastern region, you need to define a specific customer segment that includes customers residing in that area.
• Customer Segment Configuration: In Pega's Next-Best-Action Designer, customer segments allow you to group customers based on specific attributes, such as location, ensuring that only the relevant audience sees the offer.
• Implementation: Configure the customer segment by setting the geographic criteria to include customers from the eastern region.
• Reference: Pega Marketing and Customer Decision Hub documentation emphasize the use of customer segments to personalize and target offers effectively (Pega Customer Decision Hub, Segmentation and Targeting).
Question # 7
As a Customer Service Representative, you present an offer to a customer who called to learn more about a new product. The customer rejects the offer. What is the next step that Pega Customer Decision Hub takes?
|
A. Stops presenting offers to the customer
| B. Adds the customer to the potential churn list
| C. Reevaluates the Next-Best-Action
| D. Sends a detailed email about the offer
|
C. Reevaluates the Next-Best-Action
Explanation:
Next-Best-Action Reevaluation:When a customer rejects an offer, Pega Customer Decision Hub reevaluates the Next-Best-Action to determine the next most relevant action for the customer. This ensures that the customer's needs and preferences are continuously considered.
Process Steps:
Capture the rejection event.
Trigger the reevaluation process.
Determine the next best offer or action based on updated customer data and context.
References:
Pega Documentation on Customer Decision Hub outlines the process of handling offer rejections and reevaluating Next-Best-Actions.
Question # 8
An attribute-based access control configuration evaluate the attributes of the operator creating the
case. A data page contains the value used in the evaluation.
|
A. Use the data page as a restriction method in the access control policy.
| B. Use the data page as a the policy condition value in the access control policy condition
| C. Use the data page as a the permit access if the value in the access control policy
| D. Use the data page as a the policy condition column source in the access control policy condition
|
B. Use the data page as a the policy condition value in the access control policy condition
Explanation:
In attribute-based access control (ABAC) configuration, if you need to evaluate attributes from a data page, you should use the data page as the policy condition value in the access control policy condition. This allows the system to evaluate the current value from the data page when enforcing access control rules.
[Reference: Pega documentation on Security > Attribute-Based Access Control (ABAC) > Using Data Pages in ABAC Policies, , ]
Question # 9
An e-commerce application offers special discounts on a seasonal basis. A business manager is authorized to maintain these discounts. Which of the following options is the best possible solution for maintaining the discounts?
|
A. Create a case that performs the data updates.
| B. Use a list landing page without the default data sources.
| C. Provide a Harness to update the discount details.
| D. Use a list landing page and define the default data sources.
|
D. Use a list landing page and define the default data sources.
Explanation:
The best solution for maintaining discounts in an e-commerce application by a business manager is:
List Landing Page with Default Data Sources (D):
A list landing page provides an intuitive interface for business users to view, manage, and update discount details. By defining default data sources, the data is automatically fetched and displayed, simplifying the maintenance process.
This approach ensures that business managers can easily access and modify discount information without needing deep technical knowledge.
References:
Pega Platform Help on Configuring Landing Pages
Question # 10
A Pega developer working on customizing GetNextWork functionality has overridden the
GetNextWork_WorkBasketUrgencyThreshold application settings rule, because they want to define a minimum cutoff value for assignment urgency. Overriding this value can speed things up by changing the order in which assignment candidates are examined. As an LSA, which one of the following would you recommend as a best practice in this situation?
|
A. To simplify migration, create a separate ruleset for customization of GetNextWork functionality.
| B. To keep in sync with the work list, change the Urgency Threshold for the worklist as well.
| C. To avoid customization, do not approve check-in of the rule.
| D. To simplify testing of GetNextWork functionality, supply different cutoffs for different production levels.
|
A. To simplify migration, create a separate ruleset for customization of GetNextWork functionality.
Explanation:
Creating a Separate Ruleset:
It is considered best practice to isolate customizations in a separate ruleset to simplify future migrations and upgrades.
Benefits of Separate Ruleset:
Easier to identify and manage customizations.
Simplifies the process of moving custom rules between environments.
Reduces the risk of conflicts during upgrades.
Implementation:
Define a new ruleset specifically for the custom GetNextWork functionality.
Override the necessary rules within this ruleset.
References:
Pega Best Practices Guide
Pega Academy Course on Rule Management and Versioning
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