Question # 1
Which two statements are true about Cisco Validated Designs and Smart Business
Architectures'? (Choose two)
| | A. Cisco Smart Business Architecture is a blueprint for delivering the three Cisco
architectures in a modular approach.
| | B. Cisco Smart Business Architecture guides are available for enterprise-size deployments
only.
| | C. Cisco Validated Designs are end-to-end designs that are well-tested and fully
documented.
| | D. Cisco Validated Designs provide proven design solutions that include only Cisco products, thus ensuring single vendor solutions. |
Cisco Smart Business Architecture is a blueprint for delivering the three Cisco
architectures in a modular approach.
Cisco Validated Designs are end-to-end designs that are well-tested and fully
documented.
Question # 2
Which Cisco Unified Communications application is designed to provide enhanced
customer care capabilities with Cisco Business Edition 6000?
| | A. Cisco Unified Communications Manager
| | B. Cisco Unified Presence
| | C. Cisco Unified Contact Center Express
| | D. Cisco Unity Connection
| | E. Cisco Unified Attendant Console |
Cisco Unified Contact Center Express
Business Edition 6000 for Account Managers (BE6KAM) PEC Training Customer Care
Deployment Models Answers shown on slide are hunt group, attendant console, and
contact center express
Question # 3
Among the many benefits and differentiators of Cisco Business Edition 6000 is its business
scalability. Which three Cisco Business Edition 6000 characteristics contribute to its
business scalability? (Choose three.)
| | A. deployment flexibility with unified provisioning
| | B. server redundancy and Unified SRST
| | C. reduced carbon footprint
| | D. increased agility and investment protect
| | E. rapid return on investment
|
increased agility and investment protect
Business Edition 6000 for Account Managers (BE6KAM) PEC Training CBE6000
Virtualization
Question # 4
In the Cisco Business Edition 6000 sales cycle, mapping the solution and its business
benefits to the business initiatives is of essential importance. Where in the sales cycle does
this mapping typically occur?
| | A. When gathering information about the buying center and customer vision and strategy
| | B. When proposing the Cisco Business Edition 6000 solution
| | C. When identifying the potential customer risks
| | D. When preparing the proposed Cisco Business Edition 6000 solution |
When proposing the Cisco Business Edition 6000 solution
Question # 5
Which four are Cisco competitors in the area of unified communications and collaboration?
(Choose four)
| | A. HP
| | B. Microsoft
| | C. Brocade | | D. Alcatel-Lucent
| | E. Juniper
|
Business Edition 6000 for Account Managers (BE6KAM) PEC Training Who Are the Main
Competitors
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