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Cisco 500-052 Exam Questions

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500-052 Exam Sample Questions:

Which type of information is available from the Cisco Unified Contact Center Express control center?
date and time of most recent service status
Cisco Unified Communications Manager cluster status
system parameters configuration
database replication status

date and time of most recent service status

A preview outbound dialer uses which source and destination resources?
the personal line of the agent to the customer
the ACD line of the agent to the customer
a CTI port the agent this is redirected to the customer
a CTI port the customer

the ACD line of the agent to the customer

Which information is readable to Cisco Collaboration Software in the cloud?
PII
plain text name value pair
PII and plain text name value pair
No information is readable to Cisco collaboration Software.

No information is readable to Cisco collaboration Software.

Which interface is used to configure debug parameters for log files?
System Parameters
Trace Configuration
Control Center
Datastore Control Center

Trace Configuration

Which tool enables partners to perform the following actions? a) validate all parameters (for example, number of inbound agents, number of inbound and outbound IVR ports, and so on) of a target Cisco Unified Contact Center Express configuration b) recommend servers based on the validated configuration (a prerequisite for the Cisco assessment-to-quality bid assurance process)
Cisco Solution Expert Tool
Cisco Unified CCX Sizing Tool
Cisco Unified Communications Sizing Tool
Cisco Unified t Expert Advisor Tool

Cisco 500-052 Exam Questions

Cisco 500-052 Exam Questions

Deploying Cisco Unified Contact Center Express Exams

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500-052 Exam Sample Questions:

date and time of most recent service status

the ACD line of the agent to the customer

No information is readable to Cisco collaboration Software.

Trace Configuration

Cisco Unified Communications Sizing Tool

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