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Cisco 500-052 Test Dumps

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Question # 1



Which type of information is available from the Cisco Unified Contact Center Express
control center?

A.

date and time of most recent service status

B.

Cisco Unified Communications Manager cluster status

C.

system parameters configuration

D.

database replication status




A.   

date and time of most recent service status






Question # 2



A preview outbound dialer uses which source and destination resources?

A.

the personal line of the agent to the customer

B.

the ACD line of the agent to the customer

C.

a CTI port the agent this is redirected to the customer

D.

a CTI port the customer




B.   

the ACD line of the agent to the customer






Question # 3



Which information is readable to Cisco Collaboration Software in the cloud? 

A.

PII

B.

plain text name value pair

C.

PII and plain text name value pair

D.

No information is readable to Cisco collaboration Software.




D.   

No information is readable to Cisco collaboration Software.






Question # 4



Which interface is used to configure debug parameters for log files?

A.

System Parameters

B.

Trace Configuration

C.

Control Center

D.

Datastore Control Center




B.   

Trace Configuration






Question # 5



Which tool enables partners to perform the following actions?
a) validate all parameters (for example, number of inbound agents, number of inbound and
outbound IVR ports, and so on) of a target Cisco Unified Contact Center Express
configuration
b) recommend servers based on the validated configuration (a prerequisite for the Cisco
assessment-to-quality bid assurance process)

A.

Cisco Solution Expert Tool

B.

Cisco Unified CCX Sizing Tool

C.

Cisco Unified Communications Sizing Tool

D.

Cisco Unified t Expert Advisor Tool




C.   

Cisco Unified Communications Sizing Tool






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Deploying Cisco Unified Contact Center Express Exam Dumps


Exam Code: 500-052
Exam Name: Deploying Cisco Unified Contact Center Express

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