Question # 1
The following tasks need to be performed:
1. Verify an email domain
2. Configure an email handler in Jira Software
3. Add a custom email address.
4. Customize a notification scheme for a Jira Software project
5. Manage personal notification settings
How many of these tasks can be performed only by an org admin? |
| A. none | | B. one | | C. two | | D. all | | E. three |
C. two
Explanation:
Out of the five tasks, only verifying an email domain and adding a custom email address
require org admin permissions. Configuring an email handler, customizing a notification
scheme, and managing personal notification settings can be done by project admins or site
admins.
References: Verify a domain to manage accounts, Add custom email addresses for product
notifications, Create issues and comments from email, Configure notification
schemes, Manage your Jira personal settings
Question # 2
You are viewing a list of names under Directory > Users.
The status for Rolf shows as "Active".
Which statement is definitely true?
|
| A. Rolf belongs to at least one group.
| | B. Rolf's access has not been suspended. | | C. Rolf has a managed account. | | D. Rolf accessed your site within the past 24 hours. | | E. Rolf has access to at least one product. |
B. Rolf's access has not been suspended.
The status “Active” means that the user has an active account and can access the products they have been granted access to1. It does not imply anything about the user’s group membership, account type, last login time, or product access.
References:
Manage users in your organization
Question # 3
Your Cloud organization has multiple products on multiple sites. Currently, Edmund is a brand new user with no product access.
You selected Edmund from Directory > Users, clicked "Add products", and set the User product role from the Product roles dropdown for a single product on a single site. For all other products, the Product roles dropdown was None.
Which is NOT a possible outcome for Edmund? |
| A. He gains access to different products on multiple sites. | | B. He is granted product admin privileges. | | C. He gains access to the same product on multiple sites. | | D. He gains access to a single product on a single site. | | E. He gains access to multiple products on a single site. |
The only outcome that is not possible for Edmund is that he is granted org admin
privileges. This is because org admin privileges are not related to product access or
product roles, but to organization settings and management. To grant Edmund org admin
privileges, you would need to go to Settings > Organization admins and add him there. The other outcomes are possible depending on the product access settings and the groups that Edmund belongs to.
References = [Give users access to products] and [Manage organization admins]
Question # 4
| An application tunnel was just configured and its status is Connected.
Where does it reside? |
| A. between a single Cloud product and two Data Center instances | | B. between two Cloud products and two Data Center instances | | C. between two Cloud products on a single Cloud site within an organization | | D. between two Cloud products on two Cloud sites within the same organization | | E. between two Cloud products and a single Data Center instance |
E. between two Cloud products and a single Data Center instance
Application tunnels provide a secure pathway between your Atlassian cloud organization
and Data Center or Server instances that live in your network. You can link only one such
organization (and its multiple products) to a single self-managed instance, for example
Confluence Data Center.
References: What are application tunnels?, Application tunnels overview
Question # 5
| Your organization has multiple sites and Ann is a user. The domain of Ann's email address is not verified. What is possibly true about Ann's account? |
| A. She has a managed account in another organization. | | B. You can enforce two-step verification on her account. | | C. You can deactivate her account. | | D. She has a managed account in one of your sites. | | E. You can delete her account. |
A. She has a managed account in another organization.
If Ann’s email domain is not verified by your organization, it means that you do not own or
manage her account. However, she may have a managed account in another organization
that has verified her domain. In that case, you cannot enforce security policies, deactivate,
or delete her account12.
References:
Verify a domain to manage accounts
Solved: Verify domain - Missing accounts
Question # 6
| Jack could see several issues. Then an org admin made a change in the admin hub. Now Jack can no longer see those same issues, but he can see others. Where in the admin hub was the change made? |
| A. Groups
| | B. User access settings | | C. Managed accounts | | D. Permission schemes | | E. Security |
D. Permission schemes
Permission schemes control who can see and do what in Jira projects. If the org admin
changed the permission scheme for the project that Jack was working on, it could affect his visibility and access to the issues.
References:
How to prepare for ACP-520: Atlassian Cloud Organization Admin Certification, section “Users and Groups”
Manage project permissions
Question # 7
| You are the org admin. From time to time, you manually add new members to the
"engineers" group. Today, you noticed that the group has a lot more members than you have added manually. Identify a direct cause. |
| A. Invitation links for Jira Software have been enabled.
| | B. User invites for Jira Software have been changed to "Invite anyone". | | C. It is a default group for Jira Software product access. | | D. Project admins have been modifying the group. | | E. Jira product admins have been modifying the group. |
C. It is a default group for Jira Software product access.
A direct cause for the “engineers” group having a lot more members than you have added
manually is that it is a default group for Jira Software product access. This means that any
new user who joins your site and has access to Jira Software will automatically be added to
the “engineers” group. You can check and change the default group for Jira Software by
going to Products > Jira Software > Manage product > Product roles.
References = [Default groups and permissions] and [Manage role and product
permissions]
Question # 8
| Which set of unique billable users will definitely be included in your bill for Atlassian
Access? |
| A. Managed accounts with access only to Jira Software Free | | B. Deactivated accounts on Jira Software Standard plan | | C. Users on the Confluence Enterprise plan | | D. Portal-only customers on Jira Service Management Standard |
C. Users on the Confluence Enterprise plan
For Atlassian Access billing, users on paid plans, like the Confluence Enterprise plan, are
included in the bill. Atlassian Access provides security and centralized administration
across all Atlassian Cloud products. Users on free plans, deactivated accounts, and portalonly customers (who typically access only a service desk portal and do not use licensed
seats) are not counted as billable users for Atlassian Access.
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Atlassian Cloud Organization Admin Certification Exam Dumps
Exam Code: ACP-520
Exam Name: Atlassian Cloud Organization Admin Certification
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Questions People Ask About ACP-520 Exam
Atlassian Cloud Organization Admin Certification validates your expertise in managing a multi-product Atlassian Cloud environment. It proves you understand user administration, security, data governance, and the interconnectedness of Atlassian Cloud products, making you a valuable asset for companies using Atlassian's suite for collaboration.
The ideal candidate for the ACP-520 exam should have at least a year of hands-on experience administering Atlassian Cloud products like Jira and Confluence.
Atlassian administrator plays a crucial role in managing and configuring Atlassian's suite of tools, such as Jira, Confluence, and Bitbucket. This role involves optimizing the tools to meet team requirements, providing user support, and integrating Atlassian products with other tools.
Atlassian Cloud Organization Admin certification focuses on the broader, interconnected aspects of managing multiple Atlassian Cloud products. Unlike product-specific certifications like Jira Administration, it emphasizes concepts like centralized user management, security across the suite, and understanding how different tools work together within an organization.
Here are a few great resources for Atlassian Cloud Admins:
-
Atlassian Community: The official forum is a treasure trove for questions, discussions, and best practices.
-
Local AUGs (Atlassian User Groups): Search for groups in your area for networking and knowledge sharing.
-
Slack/Discord Channels: Many have Atlassian-focused communities for real-time help.
-
Blogs & Webinars: Vendors and Atlassian partners often put out content on admin tips.
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