Question # 1
Northern Trail Outfitters has the Discover Reporting Tool.
Which two report types could help them drive mobile adoption strategy?
Choose 2 answers |
A. Time Between Send and Engagement | B. Email Performance by Device | C. Email Sending Performance Report | D. Deliverability Complaint Rate |
A. Time Between Send and Engagement
B. Email Performance by Device
Explanation:
The Time Between Send and Engagement report shows how long it takes for subscribers to open or click an email after it is sent, which can help optimize the send time for mobile users. The Email Performance by Device report shows how subscribers interact with emails on different devices, such as desktops, tablets, or phones, which can help design responsive emails for mobile users.
Question # 2
Northern Trail Outfitters (NTO) Is building a journey which randomly sends five different versions of an initial welcome email to new subscribers; however, subscribers receive the same follow-up email two weeks later. To improve maintainability of their email content, NTO wants to use five completely different emails, rather than having one email with dynamic content.
Which activity would allow them to build the journey with the fewest activities possible? |
A. Join | B. Einstein STO | C. Engagement Split | D. Wait Until Date |
B. Einstein STO
Explanation:
The Einstein STO activity allows the journey to send five different versions of an initial welcome email to new subscribers at the optimal time for each subscriber. This activity requires only one email and one activity, whereas the Join activity would require five emails and five activities.
Question # 3
A Marketing Cloud admin wants to create an SFTP User for the first time.
Which two considerations should be taken when configuring an SFTP User7
Choose 2 answers |
A. By default, the username is the MID for the current Marketing Cloud MID. | B. Minimum password length is 12 characters. | C. By default, the password will be the password of the logged-in user. | D. Once created, the user will need to be activated in order to use the SFTP. |
B. Minimum password length is 12 characters.
D. Once created, the user will need to be activated in order to use the SFTP.
Explanation:
Minimum password length is 12 characters and Once created, the user will need to be activated in order to use the SFTP are two considerations that should be taken when configuring an SFTP User. SFTP User is a type of user that allows marketers to securely transfer files between Marketing Cloud and an external location using Secure File Transfer Protocol (SFTP). SFTP User can be configured with different settings, such as username, password, folder access, and activation status. The password for an SFTP User must be at least 12 characters long and must meet certain complexity requirements. The user must also be activated before they can use the SFTP service.
Question # 4
What should be confirmed to ensure Journey Builder directs the subscribers correctly? |
A. Journey Data is used for the Decision Split. | B. Entry Source attributes are available in Journey Settings. | C. Contract Data is used for the Decision Split. | D. Filter Contacts are enabled to refine the audience. |
C. Contract Data is used for the Decision Split.
Explanation:
To ensure Journey Builder directs the subscribers correctly, contact data should be used for the decision split. Contact data is the data that is stored in the contact model and is available for all journeys. Journey data is the data that is captured at the point of entry and is specific to each journey.
Question # 5
What storage model should be used if a subscriber has more than one value for an attribute? |
A. Profile Attribute | B. Data Extensions | C. Publication Lists | D. Lists |
B. Data Extensions
Explanation:
Data extensions allow storing multiple values for an attribute for each subscriber. Profile attributes only store one value per attribute per subscriber.
Question # 6
Northern Trail Outfitters wants to add new data extensions containing customer purchases to their Marketing Cloud account
Which value should link these new data extensions in Data Designer to the existing contact records? |
A. Unique Contact Identifier | B. Primary key | C. Unique Contact email address | D. Subscriber ID |
D. Subscriber ID
Explanation:
To link the new data extensions to the existing contact records, the subscriber ID value should be used. Subscriber ID is a unique identifier for each contact in Marketing Cloud and is automatically generated when a contact is created. It can be used to relate data extensions in Data Designer.
Question # 7
A Marketing Cloud admin is using the Import Wizard to import data into a non-sendable data extension, but receives an error indicating the import type being used requires a primary key.
Which import type could the admin use instead? |
A. Add Only | B. Overwrite | C. Add and Update | D. Update Only |
B. Overwrite
Explanation:
To import data into a non-sendable data extension without a primary key, the admin could use the Overwrite import type3. This import type will delete all existing records in the data extension and replace them with the new records from the import file. This import type does not require a primary key because it does not need to match or update any existing records. The other options are incorrect because:
Add Only. This import type will add new records to the data extension without affecting existing records. However, this import type requires a primary key to prevent duplicate records from being added3.
Add and Update. This import type will add new records and update existing records in the data extension based on the primary key. However, this import type requires a primary key to match and update the existing records3.
Update Only. This import type will update existing records in the data extension based on the primary key. However, this import type requires a primary key to match and update the existing records3.
Question # 8
The Marketing Cloud admin for Northern Trails Outfitters wants to build an audience with Advertising Studio which mimics the traits of their most valuable customers.
Which network(s) support lookalike audiences directly from Advertising Studio? |
A. Facebook and Twitter | B. Facebook | C. Google and Facebook | D. Twitter |
B. Facebook
Explanation:
Advertising Studio supports lookalike audiences directly from Facebook only. For other networks, such as Google and Twitter, Advertising Studio can create audience segments based on Marketing Cloud data and export them to the network’s platform, where the lookalike audience can be created manually.
Question # 9
Northern Trail Outfitters has noticed an issue with their sends today.
Which two links in Setup Home could be used to troubleshoot the issue?!
Choose 2 answers |
A. Create Support Case | B. Failed Sends | C. Help and Training | D. System Status |
Explanation:
To troubleshoot the issue with their sends, NTO can use the following links in Setup Home:
Failed Sends3. This page shows the details of any sends that failed to complete due to errors or issues with the send definition or data extension3.
System Status4. This page shows the current status and performance of Marketing Cloud and its features, such as Email Studio, Journey Builder, and Automation Studio4. The other options are not relevant for troubleshooting send issues because:
Create Support Case5. This link allows NTO to create a case with Salesforce Support for any technical issues or questions they have with Marketing Cloud. However, this is not a direct way to troubleshoot their own send issues.
Help and Training. This link allows NTO to access various resources and guides for learning and using Marketing Cloud. However, this is not a specific way to troubleshoot their own send issues.
Question # 10
Analyst of The Northern Trail Outfitters(NTO) marketing team needs to pull email metrics for an upcoming quarterly company meeting. These metrics need to be reported per email campaign for each of NTO's Business Units:
• Number of Sends
• Delivery Rate
• Overall Bounce Rate
• Block Bounce Rate
•Open Rate
• Click Rate
• Complaint Rate
• Unsubscribe Rate
Which email report should NTO's Marketing Analyst pull from Marketing Cloud to get this information?
|
A. Campaign Email Tracking Report | B. Email Performance Over Time Report | C. Email Send Report | D. Account Send Summary Report |
D. Account Send Summary Report
Explanation:
Account Send Summary Report is the email report that NTO’s Marketing Analyst should pull from Marketing Cloud to get this information. Account Send Summary Report provides a summary of email metrics for all business units in an account or for a specific business unit. The report includes the number of sends, delivery rate, overall bounce rate, block bounce rate, open rate, click rate, complaint rate, and unsubscribe rate for each email campaign
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