Question # 1
| LenoxSoft has an engagement studio program within a recipient list and a suppression list.
A prospect is a member of both the recipient list and the suppression list.
In which scenario would a prospect be able to receive the emails in the program? |
| A. The prospect is marked as optad out. | | B. The prospect is removed from the recipient list | | C. The prospect is removed from the suppression list | | D. The prospect is removed from both the suppression list and the recipient list. |
C. The prospect is removed from the suppression list
Explanation: The scenario in which a prospect would be able to receive the emails in the
program is when the prospect is removed from the suppression list. A suppression list is a
list that prevents prospects from receiving emails from an engagement studio program,
even if they are in the recipient list. A recipient list is a list that defines the prospects who
are eligible to receive emails from the program. If a prospect is in both the recipient list and the suppression list, they will not receive any emails from the program. Removing the
prospect from the suppression list will allow them to receive the emails, as long as they are
still in the recipient list and not opted out. Removing the prospect from the recipient list,
marking the prospect as opted out, or removing the prospect from both the suppression list
and the recipient list will not allow them to receive the emails from the
program.
Question # 2
| An administrator wants to create a list that contains all prospects who complete the Contact
Us form, but will later remove any prospects if they become marked as opted out. If a
prospect later opts back in, they should be added back to the list.
How should the list be created? |
| A. Use an automation rule to automatically add or remove prospects to the list if they
submit the form, but aren't opted out. | | B. Use a dynamic list to automatically add or remove prospects based on the form
completion and their opt out status | | C. Use a completion action on the form to automatically add anyone who completes it to
the list | | D. Use table actions to add prospects to the list if they've filled out the form, but haven't
opted out from communications |
B. Use a dynamic list to automatically add or remove prospects based on the form
completion and their opt out status
Explanation: The best way to create a list that contains all prospects who complete the
Contact Us form, but will later remove any prospects if they become marked as opted out,
is to use a dynamic list. A dynamic list is a list that automatically adds or removes
prospects based on criteria that you define. In this case, the criteria would be based on the
form completion and the opt out status of the prospect. A dynamic list would also add
prospects back to the list if they opt back in. The other options are not as efficient or
effective as a dynamic list, as they would require manual intervention or additional
automation steps.
Question # 3
| What is the limit of social posting connectors you can create in your Marketing Cloud
Account Engagement account? |
| A. Five accounts per platform
| | B. One account per user role, per platform
| | C. There is no limit of accounts per platform
| | D. One account per platform |
C. There is no limit of accounts per platform
Explanation: There is no limit of social posting connectors you can create in your
Marketing Cloud Account Engagement account. Social posting connectors allow you to
connect your Marketing Cloud Account Engagement account with your social media
accounts, such as Facebook, Twitter, and LinkedIn. You can use social posting connectors
to create and schedule social posts from Marketing Cloud Account Engagement, and track
the engagement of your prospects with your social media content. You can create as many
social posting connectors as you need, and assign them to different users or business units.
Question # 4
| Which Salesforce field type is unsupported for syncing with Marketing Cloud Account Engagement? |
| A. Lookup | | B. Picklist | | C. Number | | D. Formula |
A. Lookup
Explanation: The Salesforce field type that is unsupported for syncing with Marketing
Cloud Account Engagement is Lookup. Lookup fields are fields that allow you to create a
relationship between two objects in Salesforce, such as Account and Contact. Marketing
Cloud Account Engagement does not support syncing Lookup fields, because they are not
compatible with Marketing Cloud Account Engagement’s data model and could cause data
inconsistencies or errors. Marketing Cloud Account Engagement supports syncing most
other Salesforce field types, such as Text, Number, Picklist, and Formula.
Question # 5
| Why is a reCAPTCHA displayed when I did not choose to display it? |
| A. At form submission Marketing Cloud Account Engagement pings a database of known
spammers and when a match is found automatically displays a reCAPTCHA. | | B. At form submission Marketing Cloud Account Engagement pings a database of known
prospects and when a match is found automatically displays a reCAPTCHA. |
A. At form submission Marketing Cloud Account Engagement pings a database of known
spammers and when a match is found automatically displays a reCAPTCHA.
Explanation: A reCAPTCHA is displayed when you did not choose to display it because
Marketing Cloud Account Engagement pings a database of known spammers and when a
match is found automatically displays a reCAPTCHA. This is a security measure that helps
prevent spam bots from submitting your forms and creating fake prospects. You can also
choose to always display a reCAPTCHA on your forms or form handlers, or to never
display a reCAPTCHA on your forms.
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