ServiceNow CSA Exam Questions

Vendor Name: ServiceNow
Certification Name:Certified System Administrator Certification
Exam Name:ServiceNow Certified System Administrator

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ServiceNow CSA Exam Questions

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CSA Exam Sample Questions:

What type of field has a drop down list, from which you can pick from pre-defined options?






Drop down




What is a Notification?


A new Knowledge article created by a Business Rule


A tool for alerting users that events that concern them have occurred


A message through Connect related to a Change Request 


An email file attachment 

A tool for alerting users that events that concern them have occurred

What is the primary application used to load data into ServiceNow?


Service Level Management




System Import Sets


System Update Sets

System Import Sets

A REQ number in the Service Catalog represents…


the order number. 


the stage.


the task to complete.


the individual item in the order. 

the order number. 

What is the master table that contains a record for each table in the database?










How to Pass ServiceNow CSA Exam?