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Cloud Kicks users need to link multiple Case records to multiple Outcome records stored in
a custom object. Any user that can view the Case record must be able to create a link. The
administrator creates a Case Outcome custom object.
What is the recommended option to use when adding a field to Case Outcome?
A. Lookup relationship with Ready-Only sharing setting.
B. Master-detail relationship with Read-Only sharing setting.
C. Lookup relationship with Read/Write sharing setting
D. Mater-detail relationship with Read/Write sharing setting
Explanation: A lookup relationship with Read/Write sharing setting is the recommended option to use when adding a field to Case Outcome custom object. A lookup relationship is a type of relationship that links two objects together and allows users to associate one record with another. A lookup relationship does not affect the security or deletion of either record and can be optional or required. In this case, you can create a lookup relationship field on Case Outcome object that references Case object and allows users to link multiple Case records to multiple Case Outcome records. You can also set the sharing setting for the lookup field to Read/Write, which means that users who have access to the parent record can also access and edit the child record.
An administrator created and activated several record-triggered flows that are configured to
run before the record is saved on the same object.
What should the administrator consider about the order of execution for flows?
A. The flow type will determine the order of execution.
B. The last created date of the flow will determine the order.
C. The order of flow execution is unpredictable.
D. The flows will execute in alphabetical order based on their names.
Explanation: When you have multiple record-triggered flows that are configured to run before the record is saved on the same object, the order of flow execution is unpredictable. This means that you cannot guarantee which flow will run first or last, or how they will affect each other’s field updates. Therefore, you should avoid creating multiple before-save flows on the same object and instead consolidate them into one flow if possible.
A custom object called Item has a many-to-many relationship with the Account and Quota
objects. At Cloud Kicks, account owners are changed frequently while ownership of Quota
records remains unchanged. When an account owner is updated, the new account owner
can only see Item records if they are also the owner of the Quota record.
What step should the administrator take to give access to all Item records?
Change the data format of the Quota relationship field from master-detail to lookup.
A. Re-assign the Quota master-detail to the primary and the
B. Account master-detail to secondary.
C. Create a Quota criteria-based sharing rule using ISCHANGED for the Account Owner field.
D. Give the account owner Read access to both the Account and the Quota objects
Explanation: Giving the account owner Read access to both the Account and the Quota objects will give access to all Item records. Since Item is a junction object between Account and Quota, users need to have at least Read access to both parent objects to see Item records. If users have access to only one parent object, they will not be able to see Item records related to the other parent object.
The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves
are happy. One way they track this is by how many open cases an account has with CK.
The sales manager asks CK's administrator to build a report to show Accounts with Open
Cases.
What report type would this be?
A. Bucket Report
B. Joined Report
C. Summary Report
D. Matrix Report
Explanation: A joined report is a type of report that allows you to create multiple report blocks that provide different views of your data. Each report block can have its own fields, columns, sorting, and filtering. A joined report can only be created from summary or matrix reports. You can use a joined report to show data from different report types or data sources on a single report. In this case, you can use a joined report to show Accounts with Open Cases by creating two report blocks: one for accounts and one for cases with a filter for open status. You can then join the two blocks by a common field such as Account ID or Account Name.
An administrator is creating a custom Opportunity record page for Sales users for new logo
opportunities. They need to control what fields display on the record when a sales user is
viewing the opportunity.
Where should the administrator edit what fields display in the details of the record page?
A. Record Detail Component
B. Custom Lightning Component
C. Record Types
D. Page Layout
Explanation: The fields that display in the details of the record page are controlled by the page layout assigned to the user’s profile and record type. The administrator can edit the page layout to add, remove, or reorder fields on the record page.
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