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TK0-201 Practice Test


Page 39 out of 122 Pages

Topic 2: Volume B

A training class has been rescheduled for one hour earlier than originally planned. Ten of
the fifteen participants arrived at the adjusted start time. The remaining learners will likely
not arrive until the original start time. Which of the following would be the BEST action for
the instructor to take in this instance?


A.

 Explain to the ten participants present that this was not an error on instructor's part,
suggest that they speak with the scheduler to voice their concerns.


B.

Conduct individual interviews at the end of the session to provide insight on whether this
type of mistake happens frequently.


C.

 Inform the client of the discrepancy and begin the course on time.


D.

Suggest to the client that the class be cancelled and rescheduled for another time





C.
  

 Inform the client of the discrepancy and begin the course on time.



An instructor is preparing to teach in a virtual classroom with twenty-five learners. Ten of
the learners, all from the same location, report that they cannot login to the virtual
classroom. Which of the following is the MOST likely cause?


A.

Anti-virus software is blocking the virtual classroom connection.


B.

The learner’s computers cannot handle the virtual classroom.


C.

Firewall issues at the instructor's location.


D.

Firewall issues at the learners' location.





D.
  

Firewall issues at the learners' location.



A manager has assigned a group of learners to take a course. All of the learners are
familiar with the course topics. A new student arrives after lunch on the first day and
informs the instructorthat they are a new-hire and are not familiar with the course topics.
Which of the following BEST describes the step the instructor should take?


A.

Remove the student from the class so they do not disrupt their co-workers.


B.

Pair the non-experienced student with an experienced student for assistance.


C.

Give the student additional resources for independent study.


D.

. Assess the entire group to determine where additional assistance is needed.





B.
  

Pair the non-experienced student with an experienced student for assistance.



In delivering a course for adult learners it is essential to:


A.

Keep the course content brief so the learners can remember the materials.


B.

Test participants throughout the learning experience,


C.

Have the learners repeat back key concepts of the training to the instructor.


D.

Emphasize how the learning can be immediately applied to their jobs.





D.
  

Emphasize how the learning can be immediately applied to their jobs.



An instructor perceives that a learner is continually flirting with the instructor during class.
Which of the following should the instructor do to reduce the distraction level caused by the
learner?


A.

Remove the learner immediately from the class. Report the behavior to the learner's
manager.


B.

Avoid eye contact and continue with the class. Report the behavior to the learner's
manager.


C.

Move the learner to a more distant location from the instructor. Report the behavior to
the learner's manager.


D.

Discuss the behavior with the learner at a break. Report the behavior to the learner's
manager.





B.
  

Avoid eye contact and continue with the class. Report the behavior to the learner's
manager.




Page 39 out of 122 Pages
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