TK0-201 Practice Test

An instructor is preparing to deliver a course in leadership effectiveness. One of the
exercises causes a concern. The instructor has conducted this type of exercise before and
it generally has poor results. The BEST option for the instructor is to:

A.

Schedule a brief meeting with the development team to understand the purpose of the
exercise.

B.

Meet with the development team to provide feedback on past experiences,

C.

Conduct the class and skip the exercise entirely.

D.

Modify the exercise to one the instructor likes better.

The instructor noticed that a discussion was getting oft track and out of control. Which of
the following question types can help the instructor gain control of the discussion?

A.

Open

B.

Clarifying

C.

Closed

D.

Probing

An instructor has a learner in the class that needs to frequently check and reply to email
during the course time. Which of the following is the BEST course of action for the
instructor to take?

A.

Dismiss the learner from the class as they are not focused on the material.

B.

Ask the learner to dismiss themselves from the class when they need to check and reply
to email.

C.

Inform the learner that their action is inappropriate and they need to check their email
only during breaks.

D.

Ask the learner to take the necessary steps to cause the least distraction to the rest of
the class.

In order to understand and answer a learner's question, an effective active listening
technique would be to: (Select TWO).

A.

Refer the question to another learner.

B.

Repeat the question back to the learner.

C.

Ask the learner if the question was answered.

D.

 Answer the question immediately.

E.

Quiz the learner on the material.

An instructor is conducting a course comprised of learners from an international audience.
The instructor asks questions of the learners and notices that several of the learners do not
participate even though they understand the material. Which of the following actions would
be BEST for the instructor to take?

A.

Remind the learners that this training is for their benefit and non-participation will only
hinder their learning.

B.

 Implement additional validation methods that address the multiple cultures represented
in the classroom,

C.

Select non-participating learners to answer questions where they are likely to
understand the material.

D.

Inform the class that the course is intended to be instructed in a particular manner and
they need to participate.