TK0-201 Practice Test

Which of the following is the BEST question to use when an instructor wants to engage an
entire group of learners in a discussion?

A.

Single response questions

B.

Closed-ended questions

C.

Open-ended questions

D.

Individually directed questions

A client requests a half-day course on a software application from an instructor. The
instructor has laptops available for rent, but the client is not interested in paying the cost.
Which of the following is the BEST method to handle this situation?

A.

Instruct the client that the course can only be run with the laptop rental fee.

B.

Bring one laptop and a projector to display presentations and demonstrations.

C.

Increase the price of the class and say the laptop usage is free.

D.

Explain the best return on investment (ROI) will be realized by hands-on trainin

After delivering a course and reviewing the course evaluations, the instructor notices that
the majority of the learners reported having difficulty with a required course topic. Which of
the following is the BEST way to handle this information?

A.

Remove the difficult areas of the course.

B.

Ask the course designer to rewrite the objectives.

C.

Recommend that the course be cancelled.

D.

Recommend that a pre-requisite course be created.

Which of the following is the main advantage of using a multiple choice questionnaire when
conducting training needs analysis?

A.

Generates real-life data

B.

Exposes the cause of performance problems

C.

Allows the data to be anonymous

D.

Yields data that is easily summarized and reported

An instructor often receives feedback that learners do not feel involved during the course.
To improve the presentation, the instructor has decided to incorporate additional
opportunities for learners to become involved in the course. Which of the following is the
MOST effective change for the instructor to implement?

A.

Ask closed-ended questions that will likely provide an opportunity for more in the group
to get involved.

B.

Ask rhetorical questions to involve the entire group by getting them to think deeply, this
practice can add emphasis to what is being discussed.

C.

Ask effective, clear, logically sequenced open-ended questions; this will increase learner
involvement.

D.

Ask questions and allow learners to call out the answer without calling on anyone
specific to ensure all are involved.