Topic 1: Volume A
An instructor notices that the course participants are sluggish, engaging in side
conversations and appear somewhat distracted. Which of the following should the
instructor do to reengage the learners? (Select TWO).
A.
The instructor should give a quiz to see if the learners retained information so far.
B.
The instructor should use an energizing activity as a redirector.
C.
The instructor should tell the learners why it is important to pay attention at all times
D.
The instructor should give the participants a break.
E.
The instructor should report their behavior to management
The instructor should use an energizing activity as a redirector.
The instructor should give the participants a break.
An instructor notices a learner is not completing the practice exercise that has been
assigned. Which of the following is the BEST way to elicit participation?
A.
Ask the non-participating learner how they are doing and if they have any questions.
B.
Re-assign the exercise as a group activity.
C.
Alter the exercise for the non-participating learner to suit their learning style.
D.
Offer a class-wide reward for the completion of the exercise
Ask the non-participating learner how they are doing and if they have any questions.
An instructor is preparing to start a class where several learners have arrived late due to
bad weather. The general mood of the learners is poor. Which of the following is the BEST
way to handle this situation?
A.
Use humor that will create a positive mood.
B.
Tell the learners that the class will run late that day
C.
Have the learners introduce themselves.
D.
Proceed with the course material
Use humor that will create a positive mood.
Which of the following is the MOST effective action for improving participation during a
questioning session?
A.
Call on individuals by name to engage them.
B.
Have each learner take turns asking and answering a question.
C.
Ask for raised hands if they know the correct answer.
D.
Move closer to the participants in order to actively engage them.
Move closer to the participants in order to actively engage them.
An instructor delivering a class with thirty learners defines acceptable and non-acceptable
behavior at the beginning of the class on the first day. The instructor also requests learners
to be on time. The second day of class a few learners show up late to class. Which of the
following is the BEST course of action to take to resolve this issue?
A.
Start the class and as each late learner comes in, thank them for joining the class.
B.
Wait to start the class until all the learners have arrived and are react to start.
C.
Once all the learners have arrived, remind the learners of all the class policies.
D.
Begin class on time and privately talk with the learners who were late.
Begin class on time and privately talk with the learners who were late.
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