Topic 1: Volume A
An instructor is conducting a virtual classroom with an international audience and finds that
any single method used for delivery of the material leaves about a third of the learners
uninvolved. Which of the following is the BEST course of action?
A.
Send out a public message to the class asking which method of delivery is working best
for the class
B.
Send out a private message to each learner asking which method of delivery is working
best for them
C.
Query for commonalities amongst the learners,
D.
Continue to use multiple means of delivery
Continue to use multiple means of delivery
After a training class was completed, the instructor conducted several passive on the job
observations of each learner who attended the class. Which of the following is the primary
benefit of the observations?
A.
It measures the application of the skills taught.
B.
It validates the quality of the course material.
C.
It requires the learners to use what they learned.
D.
It helps to reinforce the learning concepts.
It measures the application of the skills taught.
An instructor receives a 125MB graphic file on a universal serial bus (USB) drive that will
be used in a virtual classroom session. The instructor knows that the learners will be
attending this virtual class using low bandwidth connections around the world. Which of the
following should the instructor do to ensure that the learners will be able to easily receive
the document?
A.
Purchase small USB drives that support encryption. Place the file on each USB drive
and then ship the drives to the learners prior to the class.
B.
Place the file on a media share website. Email the learners a link to the location of the
document and ask them to download it prior to the class.
C.
Print copies of the document and mail them to the learners prior to the class. Refer to
the printed document during the virtual class session, and display it in the presentation.
D.
Email the document prior to the class and have the learners figure out how to access it
with limited bandwidth.
Place the file on a media share website. Email the learners a link to the location of the
document and ask them to download it prior to the class.
Which of the following methods will monitor the learning retention that is occurring during training?
A.
Tests
B.
Learner's self-assessment and evaluation
C.
Initial learner assessment
D.
Instructor evaluation form
Tests
At the end of a class, the instructor provides an online evaluation of the course to the
learners. Which of the following is MOST appropriate to put on the evaluation? (Select
TWO).
A.
Instructor's presentation abilities
B.
Accessibility of the facility
C.
Technical accuracy of the course material
D.
Amount of time the learner studied for the course
E.
Job title of the learner
Instructor's presentation abilities
Technical accuracy of the course material
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