Salesforce-Slack-Administrator Practice Test

You're a Primary Org Owner of a bank's Slack Enterprise Grid plan. Your company is in the process of rolling out Slack to customer service employees in all its contact centers. While employees have been instructed to never share sensitive information such as bank account or credit card numbers in Slack, your compliance team is concerned that members may accidentally do so. What recommendation should you make to your compliance team to prevent the exposure of this information in Slack?

A. Install an eDiscovery app to log all message content in the channel, and maintain a record of all sensitive content shared.

B. Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack.

C. Build a bot Chat will message members and ask them to remove sensitive customer data in the event that it is shared.

D. Designate one admin per channel to monitor and report sensitive data to the compliance team.

Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc’s drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them. What should Chandler do next?

A. Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.

B. Continue using the group DM, and invite the new members to it.

C. Start a new group DM with only the new members of the team.

D. Convert the group DM to a private channel, and then invite the new members.

Cristina is evaluating a Slack app’s security and notices that it has the following scopes present:
channels:write and chat:write:user.
Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)

A. Modify public channels

B. Upload files

C. Send messages as a member

D. Access group direct messages

You're an Org Admin in your Slack Enterprise Grid org. Your security team has requested that all new Slack Connect channels only be approved by Org Admins and Org Owners. What should you do? (Select the best answer.)

A. Change the permissions in the aCmin dashboard so that Slack Connect channels can be approved by any Workspace Admin or Workspace owner.

B. Advise all Workspace Admins and Workspace Owners to forward all Slack connect channel requests to Org Admins and Org Owners.

C. Use Slack's default Slack Connect channel approval permissions which slate only Org Admins and Org Owners can approve new channel requests.

D. Send all Slack Connect channel requests to a private channel on an Org Admin and Org Owner only workspace.

You're a Workspace Owner introducing Slack to your organization for the first time. In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week. What's the best way to determine the winner? (Select the best answer.)

A. View the Channels tab in the Slack analytics dashboard.

B. Install a custom bot in each channel to count all messages,

C. View the Members tab in the Slack analytics dashboard.

D. Export messages from your workspace to view message data offline.