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Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
•Product must be grouped during decomposition in order to send products to the billing system based on location
•After grouping the ordered items based on location, send the respective codes to same billing system for each location
Which three steps should a consultant take when designing a solution for these requirement?
A. Split the order into multiple order and group order items based on the service location
B. Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them
C. Use the CPQ multisite feature and group the service locations and create orders for each group
D. After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
Explanation:
For UC's requirement to group products during decomposition based on location and send codes to the billing system, splitting the order into multiple orders based on service location (A), creating a unique decomposition for each service with its own fulfillment request and callout task (B), and creating an orchestration scenario for each grouped order item after splitting the order (D) are recommended steps. This approach ensures that products are grouped and processed according to location, allowing for efficient and accurate billing system integration.References:Salesforce Communications Cloud documentation on order management, decomposition, and orchestration.
Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?
A. Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
B. Only Migrate the assets needed when customers are trying to place MACD orders.
C. Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
D. Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
Explanation:
For a successful migration of asset records and MACD (Move, Add, Change, Delete) processing, it is essential to consider the volume of assets and the operational continuity. Logical partitioning of large asset volumes with staged migration ensures system performance and data integrity. On-demand migration allows for seamless operations by migrating assets as needed, minimizing system overload and ensuring that the most relevant data is available when required. This approach balances system performance with migration needs.
References:Salesforce Communications Cloud migration strategies and asset management documentation.
A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.
A. By automatically balancing order processing tasks across multiple orchestration items
B. By automatically balancing order processing tasks across multiple orchestration queues
C. By automatically queuing the fulfillment request to retry according to predefined retry policy.
D. By automatically queuing the fulfillment request to retry according to fallout analysis report.
Explanation:
Salesforce Industries Order Management's Fallout Management feature can address the issue of stuck order items by automatically queuing fulfillment requests to retry according to a predefined retry policy (C). This functionality helps manage temporary integration failures or delays without manual intervention, improving the overall reliability and efficiency of order processing tasks.References:Salesforce Industries OM Fallout Management documentation.
Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?
A. Service Account
B. Place
C. Premise
D. Address
Explanation:
Service Account (A) and Place (B) entities in Salesforce Communications Cloud are used to capture location information. Service Account can store service-specific details, including location, while Place can represent physical locations such as sites or premises, making them suitable for capturing site addresses for serviceability checks.References:Salesforce Communications Cloud documentation on data models and location management.
A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?
A. Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
B. Use the versioning feature and comparing the prices for the version product after having enabled the feature
C. Use EPC project feature checking the changes done for the defaulted project after having enable the feature
D. Use price list history checking the changes done after having enabled the track field history on the Price list entry object
Explanation:
To track previous price amounts after changes, using price list history is the most effective method. This involves enabling field history tracking on the Price List Entry object in Salesforce, which allows for monitoring and recording changes to specified fields, including price amounts. This feature provides a historical view of price changes over time, aiding in pricing analysis and forecasting.References:Salesforce documentation on enabling field history tracking and managing price list entries.
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