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Universal containers want to include Product A every time they sell the bundle B. Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?
A. Configure the cardinality Min as 0, Max 1 and default as 1.
B. Configure the cardinality Min as 1, Max 1 and default as 1
C. Add an Auto Add rule to include product A with bundle B
D. Add a Recommendation rule for Product A when bundle B is added
Explanation:
To include Product A every time Bundle B is sold, with the option for users to opt-out but not exceed a quantity of more than 1, the configuration should set the cardinality Min to 0 (allowing opt-out), Max to 1 (limiting to one product), and default to 1 (included by default). This setup in the product catalog ensures that Product A is automatically included with Bundle B, but users have the flexibility to remove it if desired, without exceeding the allowed quantity.References:Salesforce Communications Cloud product catalog and bundle configuration guidelines.
Universal containers is a communication service provider using communication cloud. A member of UC’s legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?
A. Which of the products are inactive?
B. Are there customer specific offerings?
C. Can we rationalize products to a smaller number?
D. Which of the provided products are still actively sold?
Explanation:
When migrating product data from a legacy system to Salesforce Communications Cloud, it's essential to identify inactive products (A) and those still actively sold (D) to ensure that only relevant and current products are included in the new system. This rationalization helps streamline the product catalog and ensures that the migrated data aligns with current businessneeds.References:Salesforce product catalog management best practices and data migration guidelines.
UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?
A. Create price list and price list entries associated with context Rules per region
B. Create an attribute on business internet offers and use attribute based pricing
C. Create price list per region and use context Rules to determine the correct Price List
D. Create base price list and multiple child price list per region
Explanation:
To meet regional pricing requirements and allow customers to see prices before adding to the cart, creating price lists and entries associated with context rules per region (A), and using context rules to determine the correct price list based on the region (C) are effective strategies. This allows for dynamic pricing adjustments based on customer location, ensuring competitive and region-specific pricing is displayed.References:Salesforce CPQ documentation on price lists, entries, and context rules.
Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?
A. Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix
B. Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems
C. Create Apex class and hook code to calculate the price and add as a step within the pricing plan
D. Create another matrix for OTC’s and add all the attributes from Account and product as input and price as Output.
Explanation:
For One Time Charges (OTCs) that depend on multiple account and product-related factors, creating a separate matrix for OTCs is the most scalable and flexible approach. This allows for a clear distinction between recurring charges and one-time fees, ensuring that the pricing model can accommodate the complexity and variability of OTC calculations without conflating them with recurring charge calculations. This matrix would take into account all relevant attributes from both the account and the product as inputs, with the OTC as the output.References:Salesforce CPQ documentation on price matrices and pricing methods.
Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV’s attribute to be changes to gold if account’s SLA field value is ‘Gold’. What solution does consultant recommend to achieve the requirement?
A. Advance Rules
B. Attribute Rules
C. Context Rules
D. Compatibility Rules
Explanation:
To change the business TV's attribute to 'Gold' based on the account's SLA field value, using Context Rules is the most suitable approach. Context Rules allow for dynamic adjustments of product attributes based on specific criteria, such as account fields, ensuring that the product configuration automatically reflects the customer's SLA level.References:Salesforce CPQ documentation on advanced product configuration and Context Rules.
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