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Salesforce-Associate Practice Test


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A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?


A. Super badges


B. Quests


C. Ranks





C.
  Ranks


Explanation:

The Salesforce feature that allows an associate to combine the challenge of learning new skills with the chance of winning prizes is Ranks. Ranks are a way to measure your progress and compare it with other learners on Trailhead. You can earn ranks by completing modules, projects, superbadges, and trails. Each rank has a minimum number of points and badges required to achieve it. You can also win prizes by participating in quests, which are time-limited challenges that reward you with swag, certifications, or other goodies1. Superbadges are not a feature that offers prizes, but they are a way to showcase your advanced skills and earn real-world scenario credentials2

Salesforce associate received a promotion and needs Edit access to fields on opportunity records across the organization. Which user setting need updating to allow Edit access?


A. Queue


B. Permission Set


C. Public Group





B.
  Permission Set


Explanation:

Permission sets are used to grant additional access to users based on their functional or departmental needs. A permission set can be assigned to multiple users, regardless of their profile. A permission set can include field-level security settings that allow edit access to specific fields on an object. Queues are used to group records and assign them to a team of users who can work on them. Public groups are used to group users, roles, or other groups for the purpose of sharing records or sending email.

Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to customers. What is the recommended way to display only the information application to each group?


A. Use Account for customers and create a custom object for partners.


B. Create record types on Account called Partner and Customer


C. Create custom object called Partner and Customer





B.
  Create record types on Account called Partner and Customer

Explanation:

Creating record types on Account called Partner and Customer is the recommended way to display only the information applicable to each group. Record types allow different page layouts, picklist values, and business processes to be assigned to different users based on their profile. For example, the Partner record type could have a page layout that includes fields specific to partners, such as Partner Type, Partner Level, and Partner Status. The Customer record type could have a different page layout that excludes those fields. Using Account for customers and creating a custom object for partners would not be advisable, because it would create data silos and make reporting and sharing more difficult. Creating custom objects called Partner and Customer would not make sense, because they are both types of accounts and should use the standard Account object.

Get Cloudy Consulting (GCC) has recently been onboarded as aSalesforce customer. GCC wants to enroll its in-house IT administration team in a Salesforce instructor-led training workshop. Which resource provides virtual and in-person learning that should help the team accelerate their Salesforce knowledge?


A. Trailhead Community


B. Salesforce Help


C. Trailhead Academy





C.
  Trailhead Academy

Explanation:

Trailhead Academy is the resource that provides virtual and in-person learning that should help the in-house IT administration team of Get Cloudy Consulting accelerate their Salesforce knowledge. Trailhead Academy offers instructor-led training workshops, certification preparation courses, and custom learning programs for various Salesforce roles and products

Two users in the same opportunity record are seeing different fields. What isthe reasonfor this?


A. The missing fields are marked as hidden in Object Manager.


B. The users are assigned different profiles and page layouts.


C. The users have been configured with different Locales.





B.
  The users are assigned different profiles and page layouts.

Explanation:

The users are assigned different profiles and page layouts, which determine the fields they can see and edit on the opportunity record.


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