Topic 1: Exam Pool A
During the implementation phase of a construction project, a key supplier went bankrupt and cannot supply the contracted material. This issue could affect the project schedule What should the project manager do first?
A.
Update the issue log and act to minimize the impact
B.
Update the schedule to include the delay
C.
Add the risk and the delay to the risk register
D.
Escalate to the management team for delay approval
Update the issue log and act to minimize the impact
Explanation:
According to the PMBOK Guide, an issue log is a project document that records and tracks any issues that arise during the project and require resolution. It is part of the project communications management process and helps the project manager to monitor and control the project performance. When a key supplier goes bankrupt and cannot supply the contracted material, this is an issue that affects the project scope, schedule, cost, and quality. Therefore, the project manager should first update the issue log with the details of the issue, such as the description, impact, priority, owner, and status. Then, the project manager should act to minimize the impact of the issue by implementing appropriate actions, such as finding alternative suppliers, negotiating new contracts, adjusting the project plan, or requesting changes. The project manager should also communicate the issue and the actions to the relevant stakeholders, such as the project team, the sponsor, the customer, and the supplier. Updating the issue log and acting to minimize the impact are proactive and responsible steps that the project manager should take first to address the issue and ensure the project success. References: PMBOK Guide, A practical approach to supply-chain risk management.
A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the client site for knowledge transfer The SMEs captured various process deviations without sharing with the project team. How can the project manager ensure knowledge transfer across the team?
A.
Ask the project team to run a deviation log review meeting with the client, highlighting that the project may not be able to go live as scheduled.
B.
Ask the project management office (PMO) to provide team members with real-time visibility for deviations and facilitate team members to resolve issues.
C.
Ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the project management information system (PMIS).
D.
Ask the project team to facilitate a lessons learned session during the project closure phase to incorporate this issue.
Ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the project management information system (PMIS).
Explanation:
The project manager should ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the PMIS, as this is the best way to ensure knowledge transfer across the team.
The PMIS is a system that collects, organizes, and distributes project information to the project stakeholders. By using the PMIS, the project manager can ensure that the process deviations captured by the SMEs are communicated and documented to the rest of the team, and that the team has access to the latest and accurate information. This will also help the project manager to monitor and control the project performance and quality, and to identify and address any issues or risks that may arise from the deviations.
During the course of a project, the project manager wants to ensure that the work carried out and the product being created do not deviate from the prescribed business value.
What should the project manager pay special attention to in order to achieve this goal?
A.
Reviewing and updating the requirements management plan
B.
Carrying out quality audits and failure analyses
C.
Monitoring the work breakdown structure (WBS)
D.
Monitoring and updating the benefits realization plan
Monitoring and updating the benefits realization plan
Explanation:
The benefits realization plan is a document that describes how the benefits of the project will be delivered, measured, and sustained. It includes the benefits identification, analysis, planning, realization, and transition activities. By monitoring and updating the benefits realization plan, the project manager can ensure that the work carried out and the product being created do not deviate from the prescribed business value. Monitoring and updating the benefits realization plan helps to track the progress and performance of the project and the benefits realization process, and to identify and address any gaps or issues that may arise. Monitoring and updating the benefits realization plan also helps to communicate and report the value of the project to the stakeholders and the senior management.
References: (Professional in Business Analysis Reference Materials source and documents)
A company has a lot of experience with predictive projects The project management office (PMO) has been trying to implement iterative tools within the project management framework, and the project manager has been asked to use these tools in their current project After the successful implementation of the iterative tools, the PMO asks the project manager to determine the benefits these tools brought to the project.
What should the project manager do?
A.
Prepare and submit a status report to the steering committee to update performance monitoring
B.
Determine the data to be monitored during the project as well as the expected performance and targets.
C.
Update the communications management plan to consider performance review meetings with the project stakeholders.
D.
Conduct reviews with stakeholders to discuss the potential benefits the approach may have to the project.
Conduct reviews with stakeholders to discuss the potential benefits the approach may have to the project.
Explanation
According to the PMBOK Guide, iterative tools are techniques that enable project managers to plan and execute projects in an iterative and flexible way. Iterative tools are part of an adaptive or agile approach, where the project scope, schedule, and cost are responsive to changes and uncertainties. Iterative tools allow project managers to deliver value incrementally, rather than in one go, by breaking down the project into smaller cycles or iterations. Each iteration produces a deliverable or output that can be tested, reviewed, and improved. By using iterative tools, project managers can reduce risks, increase quality, and enhance customer satisfaction. To determine the benefits of using iterative tools in a project, the project manager should conduct reviews with stakeholders to discuss the potential benefits the approach may have to the project. Stakeholders are individuals or groups who can affect or be affected by the project outcomes. By conducting reviews with stakeholders, the project manager can solicit their feedback, address their concerns, and align their expectations. The reviews can also help the project manager to communicate the value and benefits of using iterative tools, such as faster delivery, higher quality, lower costs, and better customer satisfaction. The reviews can also help the project manager to identify the challenges and lessons learned from using iterative tools, such as managing changes, ensuring collaboration, and maintaining documentation. By conducting reviews with stakeholders, the project manager can evaluate the effectiveness and efficiency of using iterative tools, and report the results to the PMO and the steering committee.
References:
PMBOK Guide, 7th edition, Chapter 2: Project Performance Domains, Section 2.1: Project Delivery Approach, pp. 23-251
PMBOK Guide, 7th edition, Chapter 3: Project Management Principles, Section 3.5: Engage Stakeholders, pp. 41-421
PMBOK Guide, 7th edition, Chapter 4: Tailoring, Section 4.2: Tailoring Considerations, pp. 51-531
PMBOK Guide, 7th edition, Chapter 9: Stakeholders, Section 9.3: Engage Stakeholders, pp. 144-1451
Iterative Process in Development & Design | project-management.com2
A project manager is assigned to a global project where, during the planning process, team members from different regions are not agreeing to collaborate with each other What should the project manager do?
A.
Review lessons learned from previous projects that used the same team
B.
Review lessons learned from previous projects that used the same team
C.
Coordinate a meeting to understand the situation and resolve any conflicts.
D.
Coordinate a meeting with regional managers to ask for support
Coordinate a meeting to understand the situation and resolve any conflicts.
According to the PMBOK® Guide, one of the key skills of a project manager is to manage stakeholder engagement, which includes facilitating collaboration among stakeholders1. Collaboration is essential for global projects, as it enables effective communication, efficiency, decision-making, and creativity among team members from different regions, cultures, and backgrounds2. However, collaboration can also be challenging due to factors such as time zones, language barriers, and cultural differences3. Therefore, the project manager should coordinate a meeting to understand the situation and resolve any conflicts that may arise among the team members. By doing so, the project manager can foster trust, respect, and mutual understanding among the team, and ensure that they are aligned with the project objectives and expectations2. The project manager can use various techniques to facilitate the meeting, such as active listening, brainstorming, negotiation, and problem-solving1.
References:
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