Question # 1
You are a Power Platform consultant for an internet support company.
The company lacks a budget to buy third-party ISVs or add-ons. The company requires a new system that achieves the following: All support issues must come in by email, need to be logged, and assigned to the support group. Accounts must synchronize with the parent company Oracle database. Reports must be sent to the executives on a weekly basis. No custom code will be used in the system. You need to recommend the components that should be configured. Which two components should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point. |
A. Power Virtual Agents | B. Microsoft Dataverse | C. server-side synchronization | D. Microsoft Customer Voice |
B.
Microsoft Dataverse D. Microsoft Customer Voice
Explanation: The Dynamics 365 Customer Voice data is stored in Microsoft Dataverse. Dynamics 365 Customer Voice is an enterprise feedback management application you can use to easily keep track of the customer metrics that matter the most to your business. ... It provides a personalized experience, enabling you to collect customer feedback and get relevant insights quickly and easily, all in a few clicks. Reference: https://docs.microsoft.com/en-us/dynamics365/customer-voice/about https://docs.microsoft.com/en-us/dynamics365/customer-voice/data-flow
Question # 2
A company uses two separate unlinked apps to manage sales leads: a Power Apps app and a third-party application. The client has the following requirements: Manage all leads by using the Power Apps app. Create a lead in the Power Apps app when a user creates a lead in the third-party application. Update leads in the Power Apps app when a user updates a lead in the third-party application. Connect to the third-party application by using an API. You need to recommend strategies to integrate the Power Apps app and the third-party application. Which three options can you use to achieve the goal? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
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A. Dual-write | B. Custom connector | C. Dataflow | D. Power Automate cloud flow | E. Common Data Service connector |
A.
Dual-write D. Power Automate cloud flow E. Common Data Service connector
A: Customers should be able to adopt business applications from Microsoft and expect they speak the same language and seamlessly work together. Dual Write allows our customers to not think about these apps as different systems to write to independently; rather, the underlying infrastructure makes it seamless for these apps to write simultaneously. D: Use Custom APIs to create your own APIs in Dataverse. With a Custom API you can consolidate a group of operations into an API that you and other developers can call in their code. The Common Data Service (current environment) connector enables calling Custom APIs actions in Power Automate. E: Common Data Service provides access to the environment database on the Microsoft Common Data Service. It is available for Logic Apps, Power Automate, and Power Apps. Reference: https://docs.microsoft.com/en-us/business-applications-release-notes/april19/cdm-dataintegration/ dual-writelinkcommon- data-service-apps https://docs.microsoft.com/en-us/connectors/commondataservice/ https://docs.microsoft.com/en-us/powerapps/developer/data-platform/custom-api
Question # 3
An organization is optimizing its Microsoft Power Platform solution architecture. The optimization needs to address the following:
Label names for option sets and multiselect option sets should be added as separate fields for reporting. Users complain that when a case is assigned to another user, all the activities are also assigned. Some Power BI reports based on Microsoft Dataverse data need near-real-time updating. You need to recommend a design solution to meet these requirements. What should you recommend? To answer, select the appropriate option in the answer area. NOTE: Each correct selection is worth one point.
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Graphical user interface, text, application, email Description automatically generated
Question # 4
A company uses Dynamics 365 Sales and Power BI. Sales managers must be able to keep track of changes to their pipeline in the following ways: Notify the sales managers when an Opportunity changes sales stage. Notify the sales managers when the pipeline drops below 2.5M USD. When reviewing the pipeline in Power BI, a sales executive must be able to add a Playbook to an Opportunity. You need to recommend a solution that meets the company requirements. Which combination of solutions should you recommend? To answer, select the appropriate option in the answer area. NOTE: Each correct selection is worth one point.
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Box 1: Microsoft Power Automate, Microsoft Dataverse connector, and Microsoft 365 Outlook connector Use Microsoft Dataverse as the data source. While Power Automate is a robust tool with ever-expanding capabilities, it also handles simple tasks with grace. A universal business need for many organizations is the ability to automate email notifications based on certain criteria: an opportunity is won, send an email to the sales manager; a case is closed, send an email to the customer; a work order is completed, send an email to the customer. Power Automate can easily accommodate this using the Microsoft 365 Outlook connector. Box 2: Microsoft Power Automate, Power Bi data alerts, and Microsoft 365 connector Data alerts in the Power BI service: Set alerts to notify you when data in your dashboards changes beyond limits you set. Box 3: Microsoft Power Automate, Power BI, Power Apps, and Microsoft Dataverse connector
Question # 5
You are designing a Power Platform solution for a company. You have the following requirements: Users in the human resources department must be able to create tasks. Users in the human resources department must be able to assign cases to other users. You need to recommend security settings to the company. What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
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Box 1: Assign only Create rights to activities You require the same set of Dataverse privileges and access rights to work with custom activities as those required to work with custom entities. Task-based privileges, at the bottom of the form, give a user privileges to perform specific tasks, such as publish articles. Box 2: Assign User-level assign rights to human resources case table. Record-level privileges define which tasks a user with access to the record can do, such as Read, Create, Delete, Write, Assign, Share, Append, and Append To. For user and team owned records, the access level choices for most privileges are tiered Organization, Business Unit, Business Unit and Child Business Unit or only the user’s own records. That means for read privilege on contact, I could set user owned, and the user would only see their own records.
Question # 6
A company uses a third-party cloud-based app to make real-time business decisions. The app has a RESTful API. You must design a Microsoft Power Platform solution that interacts with the third-party app. Changes made in the Microsoft Power Platform solution must be reflected in the cloud app. You need to recommend technologies to integrate the Microsoft Power Platform solution with the cloud app. Which two technologies should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point. |
A. Scheduled Power Automate cloud flow with a custom connector to the cloud app | B. Power Virtual Agents | C. Custom plug-on registered with Microsoft Dataverse | D. Model-driven app |
A.
Scheduled Power Automate cloud flow with a custom connector to the cloud app C. Custom plug-on registered with Microsoft Dataverse
A: To enable Logic Apps, Power Automate, or Power Apps to communicate with the REST or SOAP API, use a custom connector, which is a wrapper around a REST API (Logic Apps also supports SOAP APIs). C: Custom APIs are a powerful way to connect to any existing API, hosted anywhere, from PowerApps. You do not need a PowerApps Enterprise subscription to register or use a Custom API. Custom APIs are RESTful endpoints that you can connect to and use from PowerApps. All you’ll need is a Swagger definition file for your endpoint. Reference: https://docs.microsoft.com/en-us/power-platform/guidance/architecture/real-worldexamples/ custom-connector-canvas https://powerapps.microsoft.com/hr-hr/blog/register-and-use-custom-apis-in-powerapps/
Question # 7
You need to design a Power Platform solution that meets the following requirements: Capture data from a row during deletion to be used in an automated process. Use AI to process forms and automate data entry from paper-based forms. Which requirements can be met by using out-of-the box Power Platform components? Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
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Box 1: Yes This can be done with Dataverse flows: The When a row is added, modified or deleted trigger runs a flow whenever a row of a selected table and scope changes or is created. Box 2: Yes AI Builder is a Microsoft Power Platform capability that provides AI models that are designed to optimize your business processes. AI Builder enables your business to use AI to automate processes and glean insights from your data in Power Apps and Power Automate.
Question # 8
A company has a Power Platform environment that connects to a third-party marketing application. The company reports that the data in the Power Platform lead table does not match data from the marketing application. Issues include: The owner data in the lead table and the third-party application do not match. The Topic column has more information than the related record from the marketing application. There are differences in how telephone numbers are formatted. You need to determine which processes are causing the issues. Which three processes may be causing the differences observed? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
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Box 1: Increase multithreading and/or batch size settings Box 2: Ensure you are loading data in a specific order. Load the base tables in the hierarchies first
Question # 9
You are designing a Microsoft Power Platform solution. You need to identify the non- functional requirements for the organization. Which three non-functional requirements should you identify? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. |
A. usability of business process flows
| B. customer maintenance procedures | C. business rules to identify top customers | D. solution regulatory compliance | E. time-to-load forms |
B.
customer maintenance procedures D. solution regulatory compliance E. time-to-load forms
Non-functional requirements capture the elements that users might not directly care about but are important to support the proposed architecture and operational viability of the solution. Non-functional requirements often influence user adoption and perceived satisfaction with the solution. Examples of common non-functional requirement types include: Availability Compliance/regulatory Data retention/residency Performance (response time, and so on) Privacy Recovery time Security Scalability Reference: https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functionalrequirements
Question # 10
A company provides mobile diagnostic imaging services. You are designing a Power Apps solution to manage patient appointments and procedures. Patient records are stored within the company s cloud patient billing system. The patient ID must be the only information stored within the app. The patient name and date of birth must be visible to the technician to verify the patient's identity. You need to recommend a solution to display the patient information. What should you recommend? |
A. Virtual table | B. Business rule | C. Privacy preference | D. Data gateway | E. Custom dataflow |
A virtual table is a custom table in Microsoft Dataverse that has columns containing data from an external data source. Virtual tables appear in your app to users as regular table rows, but contain data that is sourced from an external database, such as an Azure SQL Database. Rows based on virtual tables are available in all clients including custom clients developed using the Dataverse web services. Reference: https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-virtual-entities
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