Question # 1
| At minimum, a custom attribute must be created on which objects for the values to automap in Order Management from B2C Commerce Cloud at the Order item level? |
| A. Order and Order Summary | | B. Order Item and Order Item Summary | | C. Order, Order Summary, Order Item and Order Item Summary | | D. Order, Order Summary, Change Order and Fulfillment Order |
B. Order Item and Order Item Summary
Question # 2
| An administrator needs to send an Outbound Message to an external accounting system whenever a Fulfillment Order is created. What is the best practice to create this functionality? |
| A. Create a Process Builder | | B. Create a Flow | | C. Create an Apex Trigger | | D. Create a Workflow Rule |
A. Create a Process Builder
Explanation: The best practice to create this functionality is to use a Process Builder. A Process Builder is a declarative tool that allows administrators to automate business processes based on certain criteria and actions. The administrator can create a Process Builder that triggers when a Fulfillment Order is created, and then executes an Outbound Message action that sends the information to the external accounting system.
Question # 3
| Which object is used to create an invoice? |
| A. Fulfillment Order | | B. Order Summary | | C. Shipment | | D. Order |
B. Order Summary
Explanation: The Order Summary object is used to create an invoice. An invoice is a document that requests payment from a customer for an order. An invoice can include one or more fulfillment orders and one or more credit memos. A fulfillment order is a record that represents a part of an order that is fulfilled by a specific location. A credit memo is a record that represents a partial or full refund for an order or a fulfillment order. To create an invoice, an administrator can use the Create Invoice Apex action in a flow. The Create Invoice Apex action requires the Order Summary ID as an input parameter and creates an Invoice record associated with the Order Summary record. References: Order Management Objects, [Create Invoice Apex Action]
Question # 4
| How can an administrator add visibility rules for the buttons in the Highlights Panel on the Order Summary record page? |
| A. Modify the visibility rules of the Highlights Panel Actions in the page layout | | B. Navigate to the Order Summary object in Setup and modify the Highlights Panel visibility rules | | C. Modify the Lightning Record Page Highlights Panel using Dynamic Actions | | D. Create a custom Highlights Panel component |
C. Modify the Lightning Record Page Highlights Panel using Dynamic Actions
Question # 5
| The Northern Trail Outfitters (NTO) team is already using Order Management. The team wants to transition from their home-grown Commerce engine to B2C Commerce Cloud. Which action do they need to perform? |
| A. File a support case to activate an integration between B2C Commerce and Order Management | | B. Export the orders from B2C periodically and import them into Order Management using a scheduled job | | C. Change the Order Integration Flow in Setup so the org will start seeing the orders flow in | | D. Create a Flow to download the Orders from an SFTP location where B2C Commerce drops them and then ingest the data into Order Management |
A. File a support case to activate an integration between B2C Commerce and Order Management
Explanation: The integration between B2C Commerce and Order Management is not enabledby default. To activate it, an administrator needs to file a support case with Salesforce and provide the necessary information, such as the B2C Commerce instance URL, the Order Management org ID, and the API user credentials3
Question # 6
| Which two Order Management objects have their tabs set to Tab Hidden by default? |
| A. OrderDeliveryMethod | | B. SalesLocation | | C. Locations | | D. Fulfillment Orders | | E. Accounts |
A. OrderDeliveryMethod
C. Locations
Explanation: The OrderDeliveryMethod and Locations objects have their tabs set to Tab Hidden by default. These objects are used to store information about how an order is delivered and where it is fulfilled from, respectively. They are not meant to be accessed directly by users, but rather through related lists or lookup fields on other objects.
References: Order Management Objects
Question # 7
| An administrator is running into performance issues due to a high number of records being created in a flow. How can the administrator modify the flow to improve scalability? |
| A. Ask a developer to create a Flow apex action to offload the creation of records | | B. Ask a developer to offload all the Flow functionality to Apex code via Triggers and Apex classes | | C. Use the Bulk Create Records node in the Flow to improve performance | | D. Offload the creation of records to a Subflow that will be called in the Reference Flow |
C. Use the Bulk Create Records node in the Flow to improve performance
Explanation: The best way for an administrator to modify the flow to improve scalability when running into performance issues due to a high number of records being created in a flow is to use the Bulk Create Records node in the Flow. This node allows the administrator to create multiple records of the same object type in one transaction, which reduces the number of database operations and improves the flow performance.
Question # 8
| Which three steps should an administrator take to set up a mock payment gateway in a new org? |
| A. Create a Payment Gateway | | B. Create a Named Credential | | C. Create a Payment Provider | | D. Create a CORS (Cross-Origin Resource Sharing) entry | | E. Create a Trusted Site Entry |
A. Create a Payment Gateway
B. Create a Named Credential
C. Create a Payment Provider
Explanation: To set up a mock payment gateway in a new org, an administrator should take the following steps:
Create a Payment Provider: This is a custom metadatatype that defines the
configuration and behavior of a payment gateway. A payment provider specifies the name, type, class, and endpoint of the payment gateway.
Create a Named Credential: This is a Salesforce feature that securely stores authentication information for connecting to external services. A named credential specifies the URL, identity type, authentication protocol, and certificate of the payment gateway.
Create a Payment Gateway: This is a custom object that represents an instance of a payment provider. A payment gateway references a payment provider and a named credential, and defines additional settings such as currency, mode, and timeout.
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