Microsoft MB-240 Exam Dumps


Vendor Name: Microsoft
Certification Name: Microsoft Dynamics 365 for Field Service Functional Consultant Associate
Exam Name: Microsoft Dynamics 365 for Field Service

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Microsoft MB-240 Exam Questions


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Microsoft Dynamics 365 for Field Service Exams
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MB-240 Exam Sample Questions:



You work for a recycling company that provides customers with large compactor units to collect their
recyclable materials. The compactor units are comprised of two separate components: a container to
collect the recyclable materials and a separate component that compacts the recyclable materials to
make them easier to transport.
These containers are expensive, and the components tend to break down frequently, requiring
ongoing maintenance and repairs.
You need to easily track the containers that your company has at each client location and maintain a
service history for each of the sub-components.

 

Configure the customer asset records hierarchically, and maintain service history at the subQuestions
& Answers PDF P-48 component level.

 

Configure the customer inventory records individually, in order to maintain the service history at  the parent component level.

 

Configure the customer inventory records in a hierarchy, and maintain service history at the
subcomponent level.

 

Configure the customer asset records hierarchically, and maintain service history at the service
account level.


Configure the customer asset records hierarchically, and maintain service history at the subQuestions
& Answers PDF P-48 component level.






You are a Dynamics 365 for Field Service Administrator.
You need to add two compressor sub-components to one of the refrigerator customer assets, in the
environment and set up the sub-components for the customer asset.
What must you do to properly set up the assets?

 

Add the compressor sub-components as sub-assets on the refrigerator customer asset record.

 

Click View Hierarchy on the refrigerator customer asset record.

 

Set the Master Asset on the sub-components to the refrigerator Customer Asset record.

 

 Add the compressor sub-components as customer asset records.


Add the compressor sub-components as sub-assets on the refrigerator customer asset record.






You are a Dynamics 365 for Field Service Administrator. All Products have the Convert to Customer
Asset field set to Yes.
Some users indicate products on a customer asset are not always becoming a customer asset. Users
provide you with three scenarios.
You need to review the scenarios and provide the answers.
What happens to the product for each user scenario? To answer, drag the appropriate solution to
satisfy each
listed requirements. Each solution may be used once, more than once, or not at all. You may need to
drag the
split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.





You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a
series of quarterly preventative maintenance visits as well as bi-weekly site visits.
The customer wants to be billed for the preventative maintenance quarterly but billed for the site
visits monthly.
What are two ways that this can be completed against a single Agreement? Each correct answer
presents a complete solution.

 

Create Invoice Setup for preventative maintenance, with Invoice Products tied to Quarterly Price
List.

 

Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three
months.

 

Create Invoice Setup for site visits, with Invoice Recurrence of each month

 

Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.


Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three
months.


Create Invoice Setup for site visits, with Invoice Recurrence of each month






There are certain steps a Field Service Manager must take for RMA approval, and then for creating an
RMA receipt.
Which steps pertain to RMA Approval and which steps pertain to RMA Receipts? To answer, drag
RMA Approval or RMA Receipts to the appropriate steps. RMA Approval and RMA Receipts may be
used once, more than once, or not at an. You may need to drag the split bar between panes or scroll
to view the content.
NOTE: Each correct selection is worth one point.



How to Pass Microsoft MB-240 Exam?