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Microsoft MB-240 Test Dumps

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Question # 1



You are setting up assets for a customer. The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view. Solution: You create each serialized component as a sub-asset to its parent asset. Does this meet the goal?
A. Yes
B. No



A.   Yes




Question # 2



You are implementing Connected Field Service. You need to provide a list of loT components that can be used within Connected Field Service. Which three loT components are applicable? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A. Azure Blob Storage
B. Azure SQL Database
C. App Services
D. Cognitive Services
E. Azure Cosmos Database



A.   Azure Blob Storage


C.   App Services






Question # 3



You are deploying the Microsoft Dynamics 365 Field Service mobile app at your organization.< You are in the process of creating push notifications for the mobile app, and you have the following requirement: When a field service technician is assigned an emergency priority work order, the technician should be immediately notified on their mobile phone. What should you do?
A. Create a notification Power Automate flow using an automated flow. The condition within the flow should look at the Work Order entity where the out-of-the-box priority field has a value of Emergency priority.
B. Create a notification Power Automate flow using a scheduled flow. The condition within the flow should look at Bookable Resource Bookings where the out-of-the box priority field has a value of Emergency priority.
C. Create a notification Power Automate flow using an instant flow. The condition within the flow should look at the Bookable Resource Booking entity where the out of-the-box priority field has a value of Emergency priority.
D. Create a notification Power Automate flow using a scheduled flow. The condition within the flow should look at the Work Order entity where the out-of-the-box priority field has a value of Emergency priority.



A.   Create a notification Power Automate flow using an automated flow. The condition within the flow should look at the Work Order entity where the out-of-the-box priority field has a value of Emergency priority.




Question # 4



A new service technician was recently hired on at Litware, Inc. and is assigned to the HVAC team. The service technician is still learning about the job and the units the company sells and services.

The service technician has been assigned to a repair work order for a unit. Upon arrival and inspection, the service technician turns off the one circuit breaker to the unit, but is not sure what should be done next. The service technician makes a phone call to the internal help team, but they aren't sure how to provide guidance as they cannot see what exactly the service technician is looking at and the service technician cannot describe it.

What should the company implement to handle this sort of issue?

A. Microsoft Dynamics 365 Guides
B. Microsoft Dynamics 365 Remote Assist
C. Microsoft Teams
D. Resource Scheduling Optimization



B.   Microsoft Dynamics 365 Remote Assist




Question # 5



All delivery charges must be automatically added to any Delivery work order, and the price must be set and locked. The delivery charge must be set up in a way so that it is invoiced upon delivery completion. Which three steps should you take to set up the invoice? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. Create a Delivery Charge Product Record. Set Field Service Product Type to Service.
B. Create a business rule to set the Delivery Charge work order product record line status to Used, and ensure Unit Amount is 75.00 Make Quantity and Amount fields read only
C. Add the Delivery Charge product to the delivery incident type. Set Quantity to 1
D. Create a Delivery Charge Product Record. Set Field Service Product Type to Non-Inventory.
E. Create a business rule to set the Delivery Charge work order service line status to Used, set Duration to 1 hour and Amount to $75.00. Make Duration and Sale Amount details read only with the business rule.



A.   Create a Delivery Charge Product Record. Set Field Service Product Type to Service.


B.   Create a business rule to set the Delivery Charge work order product record line status to Used, and ensure Unit Amount is 75.00 Make Quantity and Amount fields read only


C.   Add the Delivery Charge product to the delivery incident type. Set Quantity to 1




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Microsoft Dynamics 365 for Field Service Exam Dumps


Exam Code: MB-240
Exam Name: Microsoft Dynamics 365 for Field Service

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