Question # 1
Bloomington Caregivers wants to ensure it maintains the privacy of its users' data by enabling data protection details for leads, contacts, and person accounts during the initial Health Cloud install and configuration.
Which entity should the administrator enable within Data Protection and Privacy for Health Cloud to work in this scenario?
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| A. Fields | | B. Records | | C. Tasks | | D. Objects |
A. Fields
Explanation:
A is correct because enabling data protection details for fields is the entity that the administrator should enable within Data Protection and Privacy for Health Cloud to work in this scenario. Data protection details for fields allow users to specify the data protection level and data classification for each field on leads, contacts, and person accounts. This helps to identify and protect sensitive data, such as protected health information (PHI), and comply with privacy regulations, such as General Data Protection Regulation (GDPR).
Question # 2
| Which add-on license enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment? |
| A. Einstein Vision | | B. Einstein Analytics Predictions | | C. Einstein Bots | | D. Einstein Activity Capture |
B. Einstein Analytics Predictions
Explanation: Einstein Analytics Predictions is an add-on license that enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment. It uses machine learning to analyze historical data and generate predictions
based on various factors2. Einstein Vision, Einstein Bots, and Einstein Activity Capture are not related to this use case.
Question # 3
| During set up a salesforce admin is unable to install the health cloud claims unmanaged package. What is the reason? |
| A. The health cloud managed package is missing | | B. The health cloud permission set license is missing | | C. The administrator is not registered in AppExchange | | D. The administrator doesn’t have health cloud license |
A. The health cloud managed package is missing
Explanation: According to the Salesforce documentation1, to install the health cloud claims unmanaged package, you need to have the health cloud managed package installed first. The health cloud managed package contains the core objects, fields, tabs, apps, components, and more that are required for health cloud functionality. The health cloud claims unmanaged package is an extension that contains additional objects, fields, tabs, apps, components, and more that are specific to claims management1.
Question # 4
| How can a Health Cloud administrator change the label ‘Patient Card’ to ‘Member Card’ to be more aligned with their specific business terminology and use case? |
| A. Go to setup, navigate to Custom Labels, select the ‘Patient_Card_Header’label, click the ‘New Local Translation/Overrides’ button, Select the language and enter the new label. | | B. Go to the Health Cloud – Admin Home page, select the Patient Card Configuration tab, and click ‘New’ to add a new configuration for ‘Member. | | C. Go toSetup, navigate to the Patient Card object, and edit the Patient field name. | | D. Edit the page layout where the Patient Card is shown, click on the attributes for the Patient Card component, and edit the name to ‘Member’. | | E. The labels that come with the Health Cloud cannot be changed. |
A. Go to setup, navigate to Custom Labels, select the ‘Patient_Card_Header’label, click the ‘New Local Translation/Overrides’ button, Select the language and enter the new label.
Explanation: According to the Health Cloud Implementation Guide, the way to change the label ‘Patient Card’ to ‘Member Card’ to be more aligned with their specific business terminology and use case is to go to setup, navigate to Custom Labels, select the ‘Patient_Card_Header’ label, click the ‘New Local Translation/Overrides’ button, select the language and enter the new label. This method allows you tooverride the default label for a specific language. The other options are not valid ways to change the label.
Question # 5
Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided.
Which two capabilities should a consultant leverage together to fulfill this requirement?
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| A. Discovery Framework | | B. Integrated Care Management | | C. Care Programs | | D. Salesforce Surveys |
A. Discovery Framework
D. Salesforce Surveys
Explanation: To enable care managers to call patients after they are discharged from a hospital and assign them personalized care plans based on their answers, a consultant should leverage Discovery Framework and Salesforce Surveys together. Discovery Framework is a feature that allows care managers to create assessments with questions and answers that are linked to care plan templates. Salesforce Surveys is a tool that allows care managers to create and send surveys to patients and capture their responses in Health Cloud. By using these two capabilities together, care managers can automate the process of assigning care plans based on patient responses.
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