Question # 1
A company based in the United States requires a way to track medications that patients take in a standardized format and detect potential drug-to-drug interactions.
Which two Health Cloud solutions should a consultant recommend? |
A. Medication Audit | B. Medication Review | C. Medication Reconciliation | D. Medication Administration |
B. Medication Review
C. Medication Reconciliation
Explanation:
Medication Review and Medication Reconciliation are two Health Cloud solutions that can help a company based in the United States to track medications that patients take in a standardized format and detect potential drug-to-drug interactions.
Medication Review is a Health Cloud feature that allows users to capture standardized information related to medication, such as drug name, dosage, frequency, route, and indication1. Users can also add notes and recommendations for each medication, and view the medication history of a patient1. Medication Review supports the RxNorm standard, which is a normalized naming system for generic and branded drugs in the US2.
Medication Reconciliation is a Health Cloud feature that allows users to efficiently manage and reconcile a patient’s medications list using the Patient Medication Manager lightning component3. Users can easily review the patient’s medication information, identify errors and adverse drug interactions, and add recommendations and notes, all from one place3. Medication Reconciliation also supports the RxNorm standard, and uses the National Library of Medicine API to check for drug-to-drug interactions4.
References:
1: Medication Management and Medication Review - Salesforce
Question # 2
Which three of the following statements are true about Care Plan Templates? (Choose ThreE. |
A. When creating a care plan with a template you can unselect tasks so they will not be included. | B. The sort order of the Task group by Fields can be changed under custom setting task group. | C. Care plan templates must include at least 1 problem, 1 goal and 1 task. | D. When creating a care plan with a template you can change the offsets of the tasks. | E. Care plan templates can only be used when creating a new care plan. |
A. When creating a care plan with a template you can unselect tasks so they will not be included.
B. The sort order of the Task group by Fields can be changed under custom setting task group.
C. Care plan templates must include at least 1 problem, 1 goal and 1 task.
Explanation:
When creating a care plan with a template you can unselect tasks so they will not be included (A), the sort order of the Task group by Fields can be changed under custom setting task group (B), and care plan templates must include at least 1 problem, 1 goal and 1 task © are true statements about Care Plan Templates. When creating a care plan with a template you can change the offsets of the tasks (D) is false, as you can only change the offsets of the tasks when creating a care plan without a template. Care plan templates can only be used when creating a new care plan (E) is false, as you can also use care plan templates when editing an existing care plan.
Question # 3
How would a Health Cloud administrator indicate which tab should appear when a patient record is opened in the Patient Console? |
A. In the CardView dropdown custom setting for that tab, enter Default for Category Name. | B. In the CardView dropdown custom setting for that tab, select Subtab for Tab Type. | C. Edit the Patient Card configuration for the tab and enable Default Subtab | D. In the CardView dropdown custom setting for that tab, enable Default subtab. |
C. Edit the Patient Card configuration for the tab and enable Default Subtab
Explanation:
According to the Salesforce documentation2, the Patient Card configuration allows you to customize how patient information is displayed in the patient console. You can create different tabs for different types of information, such as demographics, medications, or referrals. To indicate which tab should appear when a patient record is opened in the patient console, you need to edit the Patient Card configuration for that tab and enable Default Subtab. This will make that tab the default subtab for all patient records2.
Question # 4
A MedTech company needs to manage its run rate business to ensure contract compliance for its customers. Which two features of Health Cloud should a consultant recommend the company use? |
A. Remote Device Monitoring | B. MedTech Accelerator | C. Advanced Account Forecasting | D. Sales Agreements |
A. Remote Device Monitoring
D. Sales Agreements
Explanation:
A is correct because Remote Device Monitoring can help the MedTech company to manage its run rate business by enabling them to monitor the performance and usage of their devices remotely, and alert them of any issues or anomalies that may affect contract compliance.
B is incorrect because MedTech Accelerator is not a feature of Health Cloud, but a program that provides funding and mentorship for early-stage medical device and health technology companies.
C is incorrect because Advanced Account Forecasting is not a feature of Health Cloud, but a feature of Sales Cloud that helps sales teams to predict their revenue and quota attainment.
D is correct because Sales Agreements can help the MedTech company to manage its run rate business by allowing them to create contracts that commit the customer to buy products in a specific quantity or for a specific amount over time, and track the fulfillment and invoicing of those contracts.
References: : Remote Device Monitoring : Sales Agreements
Question # 5
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.
Which solution should a consultant recommend? |
A. Salesforce Feedback Management | B. Health Cloud Forms | C. Discovery Framework | D. Salesforce Surveys |
D. Salesforce Surveys
Explanation:
Salesforce Surveys is the best solution for moving existing PROMs surveys to Health Cloud. It allows for question banks and version control for this standardized survey.
Question # 6
A customer wants to view a patient's health conditions and clinical encounters as a sequence patient's Person Account page.
What should a consultant do to achieve this using the Enhanced Timeline functionality? |
A. Clone the HCTimeline FlexCard for customization. | B. Add a record to the HealthCloudTimelineConfig custom setting. | C. Create a new Timeline View Configuration record. | D. Create a new Timeline record within Setup. |
C. Create a new Timeline View Configuration record.
Explanation:
To use the Enhanced Timeline functionality, a consultant needs to create a new Timeline View Configuration record and specify the object, fields, and filters for the timeline view. This allows the customer to view a patient’s health conditions and clinical encounters as a sequence on the patient’s Person Account page. Cloning the HCTimeline FlexCard, adding a record to the HealthCloudTimelineConfig custom setting, or creating a new Timeline record within Setup are not required for this functionality1.
Question # 7
Which three statement are true about a Care Program? (Choose 3) |
A. A Patient can be enrolled in multiple care programs at the same time. | B. A Patient cannot be enrolled in the same care program more than once. | C. More than 500 patients can be enrolled in a care program in a single request using the Care Program Enrollment. | D. CareProgramEnrollee represents the participant enrolled in a care program | E. A patient can be enrolled in the same care program more than once. |
A. A Patient can be enrolled in multiple care programs at the same time.
D. CareProgramEnrollee represents the participant enrolled in a care program
E. A patient can be enrolled in the same care program more than once.
Question # 8
Bloomington Caregivers has configured the Provider Network Management add-on license. Some of the users are reporting that they are unable to access some of the new functionality.
Which two permission sets should an administrator ensure are assigned so the users can access Provider Network Management? |
A. Health Cloud Standard permission set | B. Provider Network Management permission set | C. Health Cloud Utilization Management permission set | D. Health Cloud Foundation permission set |
A. Health Cloud Standard permission set
B. Provider Network Management permission set
Explanation:
The two permission sets that an administrator should ensure are assigned so the users can access Provider Network Management are Health Cloud Standard permission set and Provider Network Management permission set. Health Cloud Standard permission set grants users access to Health Cloud features, such as Care Team, Care Plan, Timeline, etc. Provider Network Management permission set grants users access to Provider Network Management features, such as Provider Search, Provider Relationship Card, etc.
Question # 9
A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer aims to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests.
Which capability in Health Cloud helps the payer accomplish this? |
A. Provider Network Management | B. Intelligent Appointment Management | C. Utilization Management | D. Integrated Care Management |
C. Utilization Management
Explanation:
Utilization Management is the capability in Health Cloud that helps the payer accomplish its goal of balancing quality care and managing the cost of care effectively. It enables the payer to streamline its approval processes for care requests using predefined rules and workflows.
Question # 10
Which three actions can providers take with the help of the Contact Tracing feature in Health Cloud? (Choose three.) |
A. Perform an audit of the Contact Record to keep track of the changes made to the Contact record by users. | B. Perform contact tracing of their internal employees during an infectious disease outbreak or pandemic. | C. Perform contact tracing of their patients during an infectious disease outbreak or pandemic. | D. Track their patients as contacts by using Contact entity in Salesforce. | E. Track the location duration and number of participants in each contact encounter that the infected person was involved in. |
B. Perform contact tracing of their internal employees during an infectious disease outbreak or pandemic.
C. Perform contact tracing of their patients during an infectious disease outbreak or pandemic.
E. Track the location duration and number of participants in each contact encounter that the infected person was involved in.
Explanation:
According to the Health Cloud Implementation Guide, Contact Tracing is a feature in Health Cloud that allows providers to perform contact tracing of their internal employees or their patients during an infectious disease outbreak or pandemic. Contact Tracing helps providers identify and monitor people who have been exposed to an infected person and provide them with guidance and resources. With the help of Contact Tracing, providers can perform the following three actions:
Perform contact tracing of their internal employees during an infectious disease outbreak or pandemic. This action allows providers to track and manage the health status of their employees who may have been exposed to an infection at work or in the community.
Perform contact tracing of their patients during an infectious disease outbreak or pandemic. This action allows providers to track and manage the health status of their patients who may have been exposed to an infection during a visit or in the community.
Track the location, duration, and number of participants in each contact encounter that the infected person was involved in. This action allows providers to collect and analyze data about the exposure risk and transmission patterns of an infection. Performing an audit of the Contact Record to keep track of the changes made to the Contact record by users is not an action that providers can take with the help of Contact Tracing. Tracking their patients as contacts by using Contact entity in Salesforce is not an action that providers can take with the help of Contact Tracing.
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Salesforce Health Cloud Accredited Professional Exam (SU24) Exam Dumps
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