Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards. Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports?
A. Health Cloud Network Management Reports
B. Health Cloud Reports for Patient Referral Management ...
C. Health Cloud Referral Management Reports
D. Health Cloud Member Referral Management Reports
Explanation:
B is correct because Health Cloud Reports for Patient Referral Management is an unmanaged package that delivers a prebuilt dashboard and reports for analyzing patient referrals. The dashboard shows metrics such as referral volume, referral status, referral source, and referral outcome. The reports provide more details on each metric and allow users to filter by various criteria.
References: : Health Cloud Reports for Patient Referral Management
A Salesforce administrator is migrating a Service Cloud org to Health Cloud and is considering using the Health Cloud Provider data model. Which approach should the administrator take if the Custom Provider Search Lightning component is to be used?
A. The Provider data model is required for all Service Cloud to Health Cloud migrations, but either the standard or custom search components may be useD.
B. If the Provider data model is used, the standard Health Cloud Provider Search component must be used or extendeD. Custom search components are not supporteD.
C. The current data model with the existing component can be used as well as the Provider data model with either custom search component or the Health Cloud Provider Search component.
D. The Standard Health Cloud Provider Search component can be used to search either the Health Cloud Provider data model or a custom Provider data model.
Explanation:
According to the Salesforce documentation1, the Health Cloud Provider data model is an optional data model that can be used to represent providers and their relationships in Health Cloud. It is not required for all Service Cloud to Health Cloud migrations, and it can coexist with the existing data model. The Custom Provider Search Lightning component is a custom component that can be used to search for providers using any data model, including the Health Cloud Provider data model or a custom provider data model. The Health Cloud Provider Search component is a standard component that can be used to search for providers using the Health Cloud Provider data model only. It can be extended or customized, but not replaced by a custom component1.
Bloomington Caregivers wants to share details about a patient's medical condition with Bedrock Hospitals through an integration. What should a consultant recommend as the appropriate method for Bedrock to access the information leveraging Health Cloud functionality?
A. Expose the MedicalCondition object through an Apex class.
B. Integrate using the FHIR Clinical API
C. Use the FHIR Patient API through DataRaptor
D. Leverage the MedicalCondition Integration Procedure.
Explanation:
B is correct because integrating using the FHIR Clinical API is the appropriate method for Bedrock to access the information leveraging Health Cloud functionality. The FHIR Clinical API is a RESTful API that allows external systems to access and exchange clinical data stored in Health Cloud, such as AllergyIntolerance, Condition, MedicationOrder, and Procedure. The FHIR Clinical API uses the FHIR standard, which is a widely adopted interoperability standard for healthcare data.
References: :
FHIR Clinical API : FHIR Overview
Which three are steps required to configure Health Cloud? (Choose three.)
A. Enable the option for contacts to relate to multiple accounts.
B. Install the Health Cloud Managed Package.
C. Verify that Chatter Is enabled.
D. Configure the console view.
E. Install Health Cloud Unmanaged Packages.
Explanation:
To configure Health Cloud, the following steps are required1:
Enable the option for contacts to relate to multiple accounts. This feature allows contacts to be associated with more than one account, which is essential for modeling complex relationships in healthcare.
Install the Health Cloud Managed Package. This package contains the core objects, fields, tabs, components, and other elements that make up Health Cloud.
Configure the console view. This step involves customizing the Health Cloud console app to suit your needs and preferences. You can add or remove tabs, components, page layouts, and other features to optimize your user experience.
Verify that Chatter is enabled. Chatter is a collaboration tool that allows users to communicate and share information within Health Cloud. Chatter is enabled by default in most orgs, but you can check your settings to make sure.
Install Health Cloud Unmanaged Packages. These packages are optional and provide additional functionality for specific use cases, such as utilization management, care programs, or provider search.
When setting up Intelligent Sales, which three types of records should an administrator create for a Field Sales Agent before Visit records can be created? (Choose three.)
A. Contacts
B. Opportunities
C. Locations
D. Accounts
E. Assets
Explanation:
To create Visit records for a Field Sales Agent using Intelligent Sales, the administrator must create Contacts, Locations, and Assets records for the agent. Contacts are the people that the agent visits or interacts with during their sales cycle. Locations are the places where the agent conducts their visits or activities. Assets are the products or devices that the agent sells or services during their visits. Opportunities and Accounts are not required for creating Visit records using Intelligent Sales.
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