Question # 1
A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend? |
A. HP Engage Mini | B. HP Engage One Pro | C. HP Engage Flex Pro G2 | D. HP Engage Go 13.5" |
C. HP Engage Flex Pro G2
Explanation:
The HP Engage Flex Pro G2 is the recommended system for a customer looking for a product with a compact design that can support multiple displays for digital signage. This system is designed to offer high performance and flexibility in a compact form factor, making it ideal for environments where space is at a premium. It supports multiple display outputs, allowing it to drive severalscreens simultaneously, which is crucial for digital signage applications. References for the HP Engage Flex Pro G2's capabilities and specifications, including its support for multiple displays, can be found in the product datasheets and technical documentation provided by HP.
Question # 2
Which platform does HP Engage Express leverage? |
A. HP Engage One | B. HP Engage One Pro | C. HP Engage Go | D. HP Engage Flex Pro |
A. HP Engage One
Explanation:
The HP Engage Express leverages the HP Engage One platform. The HP Engage One is known for its sleek design, reliability, and comprehensive feature set, making it an ideal foundation for the Engage Express solution. This platform is designed to enhance the customer experience with its robust performance, security features, and versatility. References for this information can be found in the product documentation and marketing materials for the HP Engage Express and HP Engage One.
Question # 3
What can you find on HP Asset Hub? (Select three.) |
A. Images | B. Customer presentations | C. Emailers (EDMs) | D. Videos |
A. Images
B. Customer presentations
D. Videos
Explanation:
The HP Asset Hub is a centralized platform designed to provide a wide range of digital marketing assets. Users can find the following types of content:
1.Images: The Asset Hub includes brand photography, product images, and iconography, ensuring that marketing materials are visually appealing and consistent with HP's branding guidelines.
2.Customer presentations: The platform provides access to customer presentations, which can be used for sales pitches, product demonstrations, and other customer-facing activities.
3.Videos: Users can access overview videos, multimedia demos, and other video content that can be used for marketing campaigns and customer engagement.
These assets are designed to help HP marketers, agencies, and channel partners effectively promote and sell HP products
Question # 4
Which HP security feature helps develop and maintain a robust software image that remains up to date? |
A. HP Sure Recover | B. HP Image Assistant | C. HP Client Security | D. HP Manageability Integration Kit |
B. HP Image Assistant
Explanation:
HP Image Assistant is designed to help develop and maintain a robust software image that remains up to date. It provides tools for IT administrators to analyze, identify issues, and recommend solutions to ensure the operating system and software are current and secure. This tool is essential for keeping the software environment stable and up to date, making it the ideal choice for this purpose
Question # 5
A customer is looking for a POS system that has the ability to recover the image automatically overthe network in case of a cyber-attack or image corruption. Which HP security solution would you
recommend? |
A.
HP Image Assistant | B. HP Sure Recover | C. HP Anyware | D. HP Sure Start |
B. HP Sure Recover
Explanation:
HP Sure Recover is the recommended security solution for a customer looking for a POS system that can automatically recover the system image over the network in case of a cyber-attack or image corruption. HP Sure Recover allows for automated recovery of the operating system using a network connection, ensuring that the system can be quickly and securely restored to its original state without the need for IT intervention. This capability is particularly useful for maintaining business continuity and minimizing downtime in the event of a security breach or system failure
Question # 6
For which purpose would you position HP Engage Express kiosk? |
A. Bespoke non-purpose built kiosk | B. Purpose-built performance | C. Purpose-built low-end kiosk | D. Traditional kiosk |
B. Purpose-built performance
Explanation:
The HP Engage Express kiosk is designed to enhance and streamline customer experiences with a purposefully-crafted, highly versatile self-service solution1. It delivers powerful performance to move customers in and out quickly, which aligns with the concept of purpose-built performance. The kiosk’s sleek footprint is highly customizable to configure the ideal solution for a business1.
This indicates that the HP Engage Express kiosk is not just a traditional kiosk but is specifically built for high performance and efficiency in customer service. It is not positioned as a low-end kiosk or a non-purpose built kiosk, but rather as a kiosk with a specific purpose in mind—to provide a powerful and efficient self-service experience2.
Question # 7
Which options are offered by HP Engage Express across the world? (Select three.) |
A. Integrated printer | B. Screen sizes | C. Countertop or pedestal | D. 6.6-inch display with Ingenico Moby 5500M |
A. Integrated printer
B. Screen sizes
C. Countertop or pedestal
Explanation:
The HP Engage Express offers several options to cater to different customer needs across the world:
1.Integrated printer: An integrated printer option helps streamline the point-of-sale process by providing printing capabilities directly within the kiosk.
2.Screen sizes: The kiosk is available in various screen sizes, allowing businesses to choose the size that best fits their operational needs and customer interaction requirements.
3.Countertop or pedestal: The flexibility of having countertop or pedestal installation options allows businesses to deploy the kiosks in various environments and spaces, enhancing their versatility
Question # 8
What is HP SureStart? |
A. Browsing security | B. BIOS protected with a cloud-based manufacturer golden copy | C. Password recovery | D. Embedded self-healing BIOS |
D. Embedded self-healing BIOS
Explanation:
HP Sure Start is an embedded self-healing BIOS. It inspects the BIOS at startup and automaticallyrestores it to a known good state if it detects corruption or malware. This ensures that only trusted BIOS code is executed, providing a critical layer of security for HP devices
Question # 9
Which of these offerings are part of the HP Engage portfolio? |
A. All-in-One, Modular, Convertible, Peripherals | B. All-in-One, Self-Service, Convertible | C. All-in-One, Self-Service, Modular, Convertible | D. All-in-One, Self-Service, Modular, Convertible, Peripherals |
D. All-in-One, Self-Service, Modular, Convertible, Peripherals
Explanation:
The HP Engage portfolio includes a range of products designed to meet the diverse needs of retail and hospitality businesses. This portfolio encompasses:
•All-in-One: Integrated systems that combine multiple functions into a single device, providing a compact and efficient solution.
•Self-Service: Solutions designed for customer self-service applications, such as kiosks and interactive displays.
•Modular: Systems that offer flexibility and customization by allowing businesses to choose and configure different components based on their specific needs.
•Convertible: Devices that can be adapted to various use cases, offering flexibility in deployment and usage.
•Peripherals: A wide range of accessories and add-ons, including barcode scanners, magnetic stripe readers, and customer displays, to enhance the functionality of the primary systems.
This comprehensive offering ensures that businesses can find the right combination of products to optimize their operations and customer interactions
https://support.hp.com/gb-en/document/c06994660
Question # 10
Which size display does the HP Engage One have? |
A. 14-inch display | B. 15-inch display | C. 19-inch display | D. 20-inch display |
B. 15-inch display
Explanation:
The HP Engage One is equipped with a 15-inch display. This size is optimized for point-of-sale (POS) applications, providing a balance between visibility and compactness suitable for retail and hospitality environments. The 15-inch display allows for clear and efficient interaction with the system, whether for staff or customer-facing operations. This specific detail can be confirmed through the HP Engage One product specifications and user manuals, which provide detailed descriptions of the hardware components and features included with the device.
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