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Financial-Services-Cloud Practice Test


Page 11 out of 35 Pages

A financial services company would like its users to be able to relate two business accounts. What should the administrator configure to meet the requirement?


A. Create a new Contact Reciprocal Role for the required value.


B. Update the Role picklist on the Account-Account Relationship object with new value.


C. Create a new Account Reciprocal Role for the required value.


D. Update the Role picklist on the Account-(?ontact Relationship object with new value.





B.
  Update the Role picklist on the Account-Account Relationship object with new value.

Explanation:

To configure Financial Services Cloud to allow users to relate two business accounts, the administrator should update the Role picklist on the Account-Account Relationship object with new value. The Role picklist is a field on the Account-Account Relationship object that defines the type of relationship between two accounts, such as Household Member, Business Owner, Trustee, or Friend. The Role picklist is used to filter and display the account-account relationships in the Actionable Relationship Center (ARC). To update the Role picklist, you need to go to Setup > Object Manager > Account-Account Relationship > Fields & Relationships > Role and add or remove values according to your business needs. Verified References: : Salesforce Help Article [10] : Salesforce Help Article [11]

Cumulus Bank has implemented Compliant Data Sharing in Financial Services Cloud. Which two things happen when an opportunity record that has opportunity participants with associated share table entries is set to Private?


A. The share table records are deleted.


B. Share table records need to be manually deleted.


C. All opportunity participant records are delete


D. The opportunity participant records are not deleted.





A.
  The share table records are deleted.

D.
  The opportunity participant records are not deleted.

Explanation:

The following things happen when an opportunity record that has opportunity participants with associated share table entries is set to Private:

The share table records are deleted, which means that any sharing access granted by the opportunity participants is revoked.

The opportunity participant records are not deleted, which means that they still exist on the opportunity record and can be viewed by users who have access to the opportunity.

Jen, the Financial Advisor at Lake Tahoe Wealth Management Company wants to modify a published Action Plan to support an additional task she needs in order to complete an annual review for a client. How should Jen do this?


A. Use the 'task creator' tool to create a new task and associate with the existing Action Plan


B. Contact her Salesforce Administrator and get her to make the change to the Action Plan for her.


C. Use the Action Plan item feature to add an additional task to a published Action Plan.


D. Create an independent Task not related to original Action Plan





C.
  Use the Action Plan item feature to add an additional task to a published Action Plan.

Explanation:

To modify a published Action Plan to support an additional task, Jen should use the Action Plan item feature to add an additional task to the published Action Plan. An Action Plan item is a construct in Financial Services Cloud that allows you to add, edit, or delete tasks in an existing Action Plan. You can use Action Plan items to customize your Action Plans according to your specific needs and preferences. Verified References: : Salesforce Help Article 1

How can the Salesforce Admin help agents who deal with a large number of customers on a daily basis, quickly scan the Life Events component and find the information they need without much effort?


A. The Admin can customize the order of life events to be set in chronological order.


B. The user can change the color of important life events to red.


C. The Admin can change the color of important life events to red.


D. The user can customize the order of life events to be set in chronological order





C.
  The Admin can change the color of important life events to red.

Explanation:

The Admin can change the color of important life events to red by using custom CSS in a Lightning App Builder theme layout component. This way, the agents can quickly scan the Life Events component and find the information they need without much effort. The color red can draw attention and indicate urgency or importance for certain life events.

A financial services company wants to plan ahead for designing the Financial Services Cloud (FSC) implementation. Which three activities should the implementation team prioritize during planning?


A. Prepare for integrations with transactional systems, external data sources, custodians, and any other platforms that the company's business relies on.


B. Beyond the preconfigured settings, evaluate whether they need advanced customizations.


C. Enable and configure person accounts in FSC, and assign users with permission set licenses.


D. Review the out-of-the-box capabilities and compare them to the company's current needs.


E. Design the modifications to fields, picklists, layouts, and othKrequired features to support business processes.





A.
  Prepare for integrations with transactional systems, external data sources, custodians, and any other platforms that the company's business relies on.

B.
  Beyond the preconfigured settings, evaluate whether they need advanced customizations.

D.
  Review the out-of-the-box capabilities and compare them to the company's current needs.

Explanation:

The following activities should be prioritized by the implementation team during planning for designing the Financial Services Cloud implementation:

Prepare for integrations with transactional systems, external data sources, custodians, and any other platforms that the company’s business relies on. Integrations are the connections or interactions that allow data or functionality to flow between different systems or platforms. You should prepare for integrations with your existing or new systems or platforms that support your business processes, such as transactional systems, external data sources, custodians, or other platforms. You should also consider the integration methods, tools, requirements, and challenges that you will need to address during the implementation.

Beyond the preconfigured settings, evaluate whether they need advanced customizations. Customizations are the changes or modifications that you make to Salesforce to meet your specific business needs or preferences. You should evaluate whether you need advanced customizations beyond the preconfigured settings that Financial Services Cloud provides out of the box, such as custom objects, fields, formulas, validation rules, workflows, triggers, or components. You should also consider the impact, benefits, and risks of your customizations on your data model, user interface, performance, security, or maintenance.

Review the out-of-the-box capabilities and compare them to the company’s current needs. Out-of-the-box capabilities are the features or functions that Financial Services Cloud offers without any customizations or configurations. You should review the out-of-the-box capabilities and compare them to your company’s current needs and expectations. You should also identify any gaps or opportunities for improvement that you can address with configurations or customizations during the implementation. Verified References: : Salesforce Help Article [12] : Salesforce Help Article [13] : Salesforce Help Article [14]


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