Question # 1
| A consultant for Northern Trail Outfitters (NTO) has been asked to setup Tableau CRM for Consumer Goods
Cloud to gain insights into factors that might affect store sales.
Which Einstein Discovery story should the consultant select to address this concern? |
| A. Einstein Discovery story ‘Strategic Sales’
| | B. Einstein Discovery story ‘Maximize Store Sales’
| | C. Einstein Discovery story ‘Minimize Out-of-Stock occurrences'
| | D. Einstein Discovery story ‘Promotion Management |
B. Einstein Discovery story ‘Maximize Store Sales’
Question # 2
| Which are the two primary use cases for performing an in-store survey? |
| A. Gathering data on inventory reconciliation | | B. Gathering feedback from customers, consumers shoppers, and staff | | C. Gathering point of sale data | | D. Gathering data on promotions, inventory requirements and product quality | | E. Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=
5 |
B. Gathering feedback from customers, consumers shoppers, and staff
D. Gathering data on promotions, inventory requirements and product quality
Explanation:
Two primary use cases for performing an in-store survey are:
Gathering feedback from customers, consumers, shoppers, and staff. An in-store
survey can be used to collect feedback from various stakeholders who interact
with the products or services offered by the consumer goods company. For
example, an in-store survey can ask customers about their satisfaction,
preferences, or suggestions; consumers about their awareness, perception, or
loyalty; shoppers about their behavior, motivation, or barriers; and staff about their
challenges, needs, or opinions.
Gathering data on promotions, inventory requirements and product quality. An instore survey can be used to collect data on various aspects of the product
performance and availability in the retail store. For example, an in-store survey can
ask about the compliance, effectiveness, or impact of promotions; the demand,
supply, or replenishment of inventory; and the condition, quality, or issues of
products
Question # 3
| Where are the results (actual values) of Custom Task KPIs stored?
|
| A. In the custom object. | | B. In the Retail Visit KPI record | | C. In the Retail Store KPI record | | D. In the Visit Record |
C. In the Retail Store KPI record
Question # 4
| A Consumer Goods Cloud user wants to create a new custom Task Type to support the
auditing of coolers installed at retail store locations. Which Assessment Task Definition
Task Type should be used? |
| A. Other | | B. Planogram Check | | C. Inventory Check | | D. Custom |
D. Custom
Question # 5
| Which statement is correct about Consumer Goods - Einstein Visit Recommendations? |
| A. Visit Recommendations are automatically generated by recent case activities | | B. Visit Recommendations automatically take into consideration already created visits for
the store | | C. Visit Recommendations rules consider the store operating hours | | D. Visit Recommendations can be created using the Next Best Action Strategy |
C. Visit Recommendations rules consider the store operating hours
Question # 6
| A Company by the name of Northern Trail Outfitters (NTO) leverages top industry
professionals to manage direct store delivery. How should a consultant explain the power of
Consumer Goods Cloud’s Einstein for CG- Visit Recommendations feature to NTO? |
| A. By adopting the Einstein for CG- Visit Recommendations with the consumer goods
cloud, Professionals can focus on these work while having information served to them that
will support them in being competitive | | B. Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer
Goods Cloud is a work in progress. Updates to resolve the functionality gaps of
professionals aren’t likely to occuruntil one of the three yearly releases. | | C. Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively
powered by market research data enabling comprises to target customers by leveraging
big data and competitors performance | | D. By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods
Cloud the existing workforce can be terminated and replaced with more affordable lay
workers to increase margins |
A. By adopting the Einstein for CG- Visit Recommendations with the consumer goods
cloud, Professionals can focus on these work while having information served to them that
will support them in being competitive
Explanation:
Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to
suggest optimal store visits for field reps based on predefined rules and criteria. By
adopting this feature with the consumer goods cloud, professionals can focus on their work
while having information served to them that will support them in being competitive. For
example, they can prioritize the most profitable or strategic stores, avoid unnecessary or
redundant visits, and optimize their routes and schedules. Verified References: [Salesforce
Consumer Goods CloudImplementation Guide], page 36.
Question # 7
| Which permission set allows end-users to leverage the Einstein Visit Recommendation
feature in Consumer Goods Cloud? |
| A. Tableau CRM Plus User | | B. Retail Execution Lightning Plus | | C. Tableau CRM Plus Admin | | D. Lightning Direct Store Delivery | | E. Action Plans |
A. Tableau CRM Plus User
Question # 8
| For flow based tasks, which two statement are correct? |
| A. A Retail Store KPI is always needed and is passed to the flow in the variable Retail
Store KPI. | | B. Retail Visit KPIs always need a corresponding Retail Store KPI. | | C. Assessment Task IDs and Visit IDs are passed to the flow in a flow task. | | D. Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is
available within the flow to create the Retail Visit D KPI. | | E. Flow based tasks should never beused for tasks that require a Retail Visit KPI. |
A. A Retail Store KPI is always needed and is passed to the flow in the variable Retail
Store KPI.
C. Assessment Task IDs and Visit IDs are passed to the flow in a flow task.
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Salesforce Consumer Goods Cloud Accredited Professional (WI25) Exam Dumps
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