Question # 1
| Which of the following are supported KPI Type values for Retail StoreKPI records? |
| A. Units | | B. Price | | C. Promotion | | D. Facing | | E. Revenue |
A. Units
D. Facing
E. Revenue
Explanation:
In the Consumer Goods Cloud, Retail Store KPI records support various KPI types, including Units, Facing, and Revenue. These KPIs are critical for assessing retailperformance.
Question # 2
| Which object is exclusively available to users in setup to perform direct store delivery? |
| A. Shipment | | B. DeliveryTask | | C. Order | | D. ProductTransfer |
A. Shipment
Explanation:
The Shipment object is specifically designed for managing direct store delivery processes, tracking the movement of goods from distribution to retail locations.
Question # 3
| A consultant for Northern Trail Outfitters (NTO)retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle? |
| A. Create an In-Store Location called Frozen Food Aisle'. | | B. Create a record type called 'Frozen Food Aisle on the task. | | C. Create a picklist field called location' to document the Frozen Food Aisle. | | D. Nothing as Product2 captures that the product is frozen. | | E. Create arecord type called 'Frozen Food Aisle' on the retail store. |
A. Create an In-Store Location called Frozen Food Aisle'.
Explanation:
To ensure the field rep knows that the product is located in the frozen food aisle when performing an inventory check, the consultant should create an In-Store Location called Frozen Food Aisle’. An In-Store Location is an object that represents a specific area within a retail store, such as an aisle, a shelf, or a cooler. By creating an In-Store Location for the frozen food aisle, the consultant can associate it with the products that are stocked in that area and display it on the inventory check task. This way, the field rep can easily locate and verify the products in the frozen food aisle. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 20.
Question # 4
| A Field Rep is having challenges measuring theirshare-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future? |
| A. Turn the competitor's products around and re-perform the check. | | B. Contact the manager to create a new planogram. | | C. Cancel the task and perform the planogram check manually. | | D. Edit product tags. |
D. Edit product tags.
Explanation:
To preventEinstein from marking the competitor’s product incorrectly as their own product when measuring their share-of-shelf, the field rep should edit product tags. Product tags are labels that identify and count products in an image using Einstein Vision. Einstein Vision is a feature that uses artificial intelligence to detect and count objects in an image. By editing product tags, the field rep can correct any errors or inaccuracies in the object detection process and ensure that their own products and their competitor’s products are tagged correctly. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.
Question # 5
| Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotionand inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure theyare able to capture these KPIs? |
| A. Create an asset called ‘Computer Display Unit’ and capture KPI called ‘Backpack fit properly’ using an assessment task. | | B. Create an Assessment Task Record type called ‘Backpack Fit’ for the Computer Display Units to capture the KPIs. | | C. Add ‘Backpack Fit’ for the Computer Display Units checkbox to the In-Store Survey Assessment Task. | | D. Create an Asset record named ‘Backpack Fit’ for the Computer Display Units and link it to the Assessment Task via a lookup field. |
B. Create an Assessment Task Record type called ‘Backpack Fit’ for the Computer Display Units to capture the KPIs.
Explanation:
This approach allows Field Reps to specifically assess and record the KPI related to the functionality of the Computer Display Unit and its effectiveness in assisting customers with backpack fitting.
Question # 6
| Which option can be performedby using salesforce Maps with Consumer Goods Cloud? |
| A. Update with Google Maps Static API on a single address | | B. Create layers of Retail Stores | | C. Optimize visit sequence in real time automatically during a Field Rep’s Day | | D. View map images on mobile devices even when GPS is not enabled |
B. Create layers of Retail Stores
Explanation:
Salesforce Maps integrated with Consumer Goods Cloud allows the creation of layers of Retail Stores, aiding in geographical and spatial analysis for field operations.
Question # 7
| Which two of the following allows aConsumer Goods Cloud user to review the vision detection accuracy? |
| A. Goods Metrics | | B. Shelf Metrics | | C. Planogram Metrics | | D. Object Metrics | | E. Model Metrics |
B. Shelf Metrics
E. Model Metrics
Explanation:
Shelf Metrics allow a user to review the vision detection accuracy bycomparing the actual shelf image with the expected planogram image. Model Metrics allow a user to review the vision detection accuracy by showing the confidence score and the number of detections for each object in the shelf image. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
Question # 8
| A member of the Northern Trail Outfitters company has been tasked with setting up planograms for the field team. Which of the following steps is required to ensure an assessment task of planogram check is available to the field? |
| A. The team member must make sure Einstein Object Detection has been enabled. | | B. The team member must populate the custom context field on the assessment task. | | C. The team member must associate the In-Store Location to the Planogram for the functionality to work. | | D. The team member must upload an image of the planogram to the assessment task's related documents. |
D. The team member must upload an image of the planogram to the assessment task's related documents.
Explanation:
Uploading an image of the planogram is essential for enabling field teams to perform planogramchecks, providing a visual reference for in-store product placement and arrangement.
Question # 9
| Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model? |
| A. Assortment Product | | B. Delivery Product | | C. Assessment Task Product | | D. Promotion Product | | E. Store Product |
A. Assortment Product
C. Assessment Task Product
D. Promotion Product
Explanation:
In the Consumer Goods Cloud data model, several objects are linked to the Product2 object. These include Assortment Product,Assessment Task Product, and Promotion Product. This linkage is essential for comprehensive product management within the Consumer Goods Cloud.
Question # 10
| Which threedashboards are natively available with Tableau CRM for Consumer Goods Cloud? |
| A. Category Insights | | B. Inventory Performance | | C. Sales Rep Performance | | D. Store Insights | | E. Product Performance |
A. Category Insights
C. Sales Rep Performance
D. Store Insights
Explanation:
These dashboards provide comprehensive insights into various aspects of consumer goods operations, from category performance to individual sales rep and store analyses.
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Salesforce Consumer Goods Cloud Accredited Professional(SU24) Exam Dumps
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