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Question # 1



Which are the two primary use cases for performing an in-store survey?
A. Gathering data on inventory reconciliation
B. Gathering feedback from customers, consumers shoppers, and staff
C. Gathering point of sale data
D. Gathering data on promotions, inventory requirements and product quality
E. Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type= 5



B.
  Gathering feedback from customers, consumers shoppers, and staff


D.
  Gathering data on promotions, inventory requirements and product quality

Explanation:

Two primary use cases for performing an in-store survey are:

Gathering feedback from customers, consumers, shoppers, and staff. An in-store survey can be used to collect feedback from various stakeholders who interact with the products or services offered by the consumer goods company. For example, an in-store survey can ask customers about their satisfaction, preferences, or suggestions; consumers about their awareness, perception, or loyalty; shoppers about their behavior, motivation, or barriers; and staff about their challenges, needs, or opinions.

Gathering data on promotions, inventory requirements and product quality. An instore survey can be used to collect data on various aspects of the product performance and availability in the retail store. For example, an in-store survey can ask about the compliance, effectiveness, or impact of promotions; the demand, supply, or replenishment of inventory; and the condition, quality, or issues of products





Question # 2



Which of the following represent the three ways of performing a promotion check during an in-store visit?
A. Clearance Promotion, Volume Promotion, and Product Coupons
B. Individual product, Product Coupons, and Volume Promotion
C. Unit Promotion, Product Category, and Product Coupons
D. General Promotion, Individual Product, and ProductCategory



D.
  General Promotion, Individual Product, and ProductCategory

Explanation:

A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. There are three ways of performing a promotion check during an in-store visit:

GeneralPromotion, which checks if any promotion is running at the store, regardless of the product or category involved.

Individual Product, which checks if a specific product is part of a promotion at the store.

Product Category, which checks if a group of products that belong to the same category are part of a promotion at the store. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28





Question # 3



Where are the results (actual values) of Custom Task KPIs stored?
A. In the custom object.
B. In the Retail Visit KPI record
C. In the Retail Store KPI record
D. In the Visit Record



B.
  In the Retail Visit KPI record





Question # 4



A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?
A. Create an In-Store Location called Frozen Food Aisle'.
B. Create a record type called 'Frozen Food Aisle on the task.
C. Create a picklist field called location' to document the Frozen Food Aisle.
D. Nothing as Product2 captures that the product is frozen.
E. Create a record type called 'Frozen Food Aisle' on the retail store.



A.
  Create an In-Store Location called Frozen Food Aisle'.

Explanation:

To ensure the field rep knows that the product is located in the frozen food aisle when performing an inventory check, the consultant should create an In-Store Locationcalled Frozen Food Aisle’. An In-Store Location is an object that represents a specific area within a retail store, such as an aisle, a shelf, or a cooler. By creating an InStore Location for the frozen food aisle, the consultant can associate it with theproducts that are stocked in that area and display it on the inventory check task. This way, the field rep can easily locate and verify the products in the frozen food aisle. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 20.




Question # 5



A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?
A. Other
B. Planogram Check
C. Inventory Check
D. Custom



C.
  Inventory Check





Question # 6



Which statement is correct aboutConsumer Goods- Einstein Visit Recommendations?
A. Visit Recommendations are automatically generated by recent case activities
B. Visit Recommendations automatically take into consideration already created visits for the store
C. Visit Recommendationsrules consider the store operating hours
D. Visit Recommendations can be created using the Next Best Action Strategy



B.
  Visit Recommendations automatically take into consideration already created visits for the store

Explanation:

Visit Recommendations are suggestions for field reps to visit certain stores based on predefined rules and criteria. One of the correct statements about Visit Recommendations is that they automatically take into consideration already created visits for the store, meaning that they do not recommend visiting a store that already has a scheduled or completed visit withina certain time frame. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.




Question # 7



A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultantexplain the power of Consumer Goods Cloud’s Einstein for CG- Visit Recommendations feature to NTO?
A. By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
B. Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren’t likely to occuruntil one of the three yearly releases.
C. Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
D. By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins



A.
  By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive

Explanation:

Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to suggest optimal store visits for field reps based on predefined rules and criteria. By adopting this feature with the consumer goods cloud, professionals can focus on their work while having information served to them that will support them in being competitive. For example, they can prioritize the most profitable or strategic stores, avoid unnecessary or redundant visits, and optimize their routes and schedules. Verified References: [Salesforce Consumer Goods CloudImplementation Guide], page 36.




Question # 8



Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?
A. Tableau CRM Plus User
B. Retail Execution Lightning Plus
C. Tableau CRM Plus Admin
D. Lightning Direct Store Delivery
E. Action Plans



A.
  Tableau CRM Plus User





Question # 9



For flow based tasks, which two statement are correct?
A. A Retail Store KPI is always needed and is passed to the flow in the variable Retail Store KPI.
B. Retail Visit KPIs always need a corresponding Retail Store KPI.
C. Assessment Task IDs and Visit IDs are passed to the flow in a flow task.
D. Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is available within the flow to create the Retail Visit D KPI.
E. Flow based tasks should never beused for tasks that require a Retail Visit KPI.



A.
  A Retail Store KPI is always needed and is passed to the flow in the variable Retail Store KPI.


C.
  Assessment Task IDs and Visit IDs are passed to the flow in a flow task.





Question # 10



Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?

A. Productsmust be associated to retail stores
B. Retail Visit KPIs must be created
C. Retail Store KPIs must be created
D. Promotions must be created and associated to retail store locations



A.
  Productsmust be associated to retail stores

Explanation:

A data requirement to support successful creationof the Tableau CRM app for Consumer Goods Cloud is that products must be associated to retail stores. This is because the Tableau CRM app analyzes the sales performance and product distribution across different stores and segments, and identifies opportunities and gaps for product placement and availability. Without associating products to retail stores, the app cannot provide accurate and meaningful insights.

Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.




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Salesforce Consumer Goods Cloud Accredited Professional(SU24) Exam Dumps


Exam Code: Consumer-Goods-Cloud-Accredited-Professional
Exam Name: Salesforce Consumer Goods Cloud Accredited Professional(SU24)

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