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Which two levels can promotions be defined within the Consumer Goods Cloud?
A. Account
B. Product Category
C. Retail Store Group
D. Product
E. Retail Store
Promotions within the Consumer Goods Cloud can be defined at different levels, including the Account, Product, and Retail Store levels. This flexibility allows for targeted and effective promotion strategies.
Which step is required to link an Action Plan to a Visit record?
A. Create an Action Plan based on the template where the template owners are the Sales Reps.
B. Create an Action Plan Template by specifying Visit' as the target object and publish it.
C. Activate the Visit to generate Action Plan Tasks.
D. Activate the Action Plan.
Explanation:
To link an Action Plan to a Visit record, the first step is to create an Action Plan Template by specifying Visit’ as the target object and publish it. An Action Plan Template is a template that defines the tasks and steps for an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. By specifying Visit as the target object, the Action Plan Template can be linked to any visit record that matches the criteria defined in the template. By publishing the template, the Action Plan Template becomes available for use. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?
A. Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department
B. Create an opportunity and use CPQ to send the restaurant manager an enticing quote
C. Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
D. Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
Explanation:
The Click2Create function is a feature ofConsumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach afollow up case or lead to onboard the outlet on an onboarding journey. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.
Which two standard capabilities are available when executing a promotion check in the field?
A. Viewing which products are included in the protection
B. Marking the promotion as complete
C. Taking a photo of the promotion
D. Changing the promotion planning dates
E. Changing the discounts on the products included in thepromotion
Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified References: [Salesforce Consumer Goods Cloud ImplementationGuide], page 27-28.
Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?
A. In Store Products
B. Promotion List
C. Promotion Details
D. Cart Review
E. Inventory Check
Explanation:
These components provide comprehensive information about promotions and inventory, vital for effective retail execution.
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