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A project team at Cloud Kicks is under pressure to solve customer supply chain issues across multiple locations. The strategy designer proposes they do some analogous research. What should the team look to study?
A. An organization outside of their industry that has solved unique but similar problems
B. A creative setting outside of their office that provides more inspiration and activity
C. complex system that their customers have experienced navigating successfully.
Explanation:
Analogous research involves looking at solutions in different contexts or industries to solve similar problems. For supply chain issues, studying how an unrelated industry overcame comparable challenges can provide fresh insights and innovative approaches, offering new perspectives on problem-solving.
Cloud Kicks (CK) is creating a loyalty program to deepen the engagement of its customers. CK has arrived at a concept that meets its brief, but the developer remains skeptical. Which approach should the strategy designer take to get the developer's support?
A. Persuade the developer's boss and product manager to lend their support to the project, and the developer will likely come around.
B. Invite the developer to do their own research and come up with alternate potential solutions that meet the brief.
C. Create a persuasive story about the concept focusing on what the developer cares about and using their language.
Explanation:
To gain the developer's support, crafting a compelling narrative that resonates with their values and concerns is effective. This approach involves presenting the concept in a way that aligns with the developer's interests and technical perspective, facilitating understanding and buy-in.
The team at Cloud Kicks is spending too much time curating dashboards of the company's sales pipeline for multiple different levels of leadership, who are interested in different views of the same data. What should the strategy designer recommend to help the team efficiently share the right data?
A. Develop reports in Sales Cloud.
B. Provide Kanban view in Revenue Cloud
C. Create dashboards in Tableau.
Explanation:
The best recommendation to help the team efficiently share the right data is to create dashboards in Tableau, as this allows them to visualize and analyze data from different sources, customize and filter views, and share insights with different audiences. Developing reports in Sales Cloud or providing Kanban view in Revenue Cloud may not offer the same level of flexibility and functionality as Tableau.
A project team at Cloud Kicks have this challenge statement: How might we increase the adaptability? What information is missing that belongs for well written challenge statement?
A. The hypothesis of the solution
B. The persona being designed for
C. The desired outcome
Explanation:
The information that is missing from this challenge statement is the desired outcome. A well-written challenge statement should include three elements: who (the persona being designed for), what (the need or problem to be solved), and why (the desired outcome or benefit). For example, a better challenge statement could be: How might we increase the adaptability of our sales team to generate more revenue in a changing market? The hypothesis of the solution is not part of the challenge statement, as it is a proposed answer that needs to be tested and validated.
Cloud Kicks has released a wearable device for athletes but struggles to find product market fit. The design team begins an initiative to better understand user needs and improve the device.
What should the strategy designer do to engage with internal stakeholders invested in the project?
A. Assign specific tasks to each stakeholder so they each add something important to the project,
B. Survey stakeholders for insights and ideas, as their diverse perspectives are likely to uncover unmet needs.
C. Align stakeholders on what success for the looks like and throughout the project,
Explanation:
Ensuring all stakeholders have a unified vision of success is crucial for maintaining project alignment and momentum. Regular involvement and clear communication about project goals and progress help keep stakeholders engaged and supportive, fostering a collaborative environment.
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