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CSA Practice Test


Page 8 out of 49 Pages

What is the platform name for the User table?


A.

u_users
 


B.

sys_users


C.

x_users


D.

sys_user





D.
  

sys_user



What feature can track the amount of time that a task has been open, to ensure that tasks
are completed within an allotted time?


A.

Task Escalation Clock


B.

Service Level Agreements


C.

Inactivity Monitor


D.

Response Time Clock


E.

Business Time Remaining 





B.
  

Service Level Agreements



https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/tasktable/reference/r_ToolsForDrivingTasks.html#:~:text=Service-level-agreements-
can-track,completed-within-an-allotted-time.&text=Inactivity-monitors
-ensure-that-tasks,a-predefined-period-of-time

What are the steps for applying an update set to an instance?


A.

Retrieve, Preview, Commit


B.

Specify, Transform, Apply


C.

Retrieve, Assess, Apply
 


D.

Get, Test, Push


E.

Pull, Review, Push





A.
  

Retrieve, Preview, Commit



https://docs.servicenow.com/bundle/rome-applicationdevelopment/page/build/system-update-sets/hier-update-sets/concept/us-hieroverview.html#us-hier-overview 

Which one of the following is an accurate list of changes that are captured in an Update Set?


A.

Changes made to tables, forms, schedules, and client scripts


B.

Changes made to tables, forms, views, and fields


C.

Changes made to: tables, forms. Business Rules, and data records


D.

Changes made to: tables. forms groups, and configuration items (Cls)





A.
  

Changes made to tables, forms, schedules, and client scripts



Which of the following is true of Service Catalog Items in relation to the Service Catalog?


A.

They run behind the scenes.


B.

They are the building blocks.


C.

They are optional.


D.

They provide options.





B.
  

They are the building blocks.




Page 8 out of 49 Pages
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