Free CSA Practice Exam Questions

What is the purpose of a Data Policy?

A.

Data Policies enforce security

B.

Data Policies standardize data in Update Sets

C.

Data Policies enforce data consistency

D.

Data Policies apply to lists to standard data

C.

Data Policies enforce data consistency

What displays a set of records from a table?

A.

View

B.

Dashboard

C.

Panel

D.

List

D.

List

On a Form header, what is the three bar icon called?

A.

Pancake icon

B.

Additional Actions or Context Menu

C.

Hamburger icon

D.

Cake icon

B.

Additional Actions or Context Menu

Reference: https://docs.servicenow.com/bundle/rome-platform-userinterface/
page/use/using-forms/concept/c_FormContextMenu.html

What module in the Service Catalog application does an Administrator access to begin creating a new item?

A.

Maintain Categories

B.

Maintain Items

C.

Content Items

D.

Items

B.

Maintain Items

Which tool graphically displays an infrastructure view for a configuration item (CI) and its
relationship with other CIs?

A.

Schema Map

B.

Dependency View

C.

Dependency Map

D.

Database View

B.

Dependency View

https://docs.servicenow.com/bundle/rome-servicenowplatform/page/product/business-service-management-mapng/concept/c_BusinesssServiceManagementMaps.html

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CSA Practice Test