CRT-271 Practice Test

Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer

A. Implement a Web-to-case form to capture user details and use case details to create a Community user

B. Create a publically accessible custom page with the registration details and add a link to the Community login page

C. Use the registration form in the company website and allow users to register

D. Enable the option Allow External Users to Self-register in the Community Management page

Wendy, the Community Manager at Regional Containers has cometo you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?

A. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site

B. Wendy should access Community Manager and Community Builder via a Desktop browser only

C. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community

D. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher

Northern Trail Outfitters uses Salesforce internally and needs tolaunch a Community for their customers. • Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. • Northern Trail Outfitters works with an electronic signature partner and needs to extend thatcapability to the Community users. • This Community needs to be built with the Customer Service Template. All integrations must be mobile— first. • Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?

A. Design and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users.

B. Install and configure the non-Lightning Components for surveys and electronic signatures available from the Partners

C. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.

D. Design and develop custom Community Lightning Components for surveys and electronic signatures.

Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the SalesforceAdmin do to enable users to use their Social Sign-on?

A. Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.

B. Configure Community Sign-on at the social web site to make sure the user is authenticated and provided access.

C. Enable Social Sign-on in the Community management preferences menu.

D. Create a custom login page with Social Sign-on capabilities, including authentication providers.

Universal Containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.

- The existing Salesforce Org (which hosts the Community) has integration with the backend legacy system using Salesforce Connect.

- Customer users only need to see their orders in the Community.

- Orders are currently public read-only.

- Customer users need to access fields that are already part of the existing integration.

What two things should the Salesforce Admin do to meet these requirements?

Choose 2 answers

A. Leverage existing integration with the legacy System.

B. Create a new integrationwith the Legacy System for customer users.

C. Update the customer user Profile and give them the "View all" permission on the integration object.

D. Set the External Users' Organization-Wide Defaults to Private for external objects.