Advanced-Administrator Practice Test

A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy. Why can't the sales manager view the contact?

A.

The contact has not been manually shared with the manager.

B.

Contact sharing settings have Grant Access Using Hierarchies unchecked.

C.

Contact sharing settings are Private.

D.

The contact is not linked to an account.

What permissions would you need if you want to merge accounts with related lists of cases and opportunity?

A.

edit on Opportunity and Cases objects

B.

delete on the Account object

C.

delete on Account objects and edit on Opportunities and Cases

D.

edit on Account objects and edit on Opportunities and Cases

Universal Containers wants customers who buy the Freight Container product to be billed in monthly installments. How should an administrator meet this requirement?

A.

Create custom fields on the product.

B.

Create a default revenue schedule on the product.

C.

Create a workflow rule on the product.

D.

Create a default quantity schedule on the product

A user is trying to access content in a library but is receiving an insufficient privleges message. Which two ways should the administrator troubleshoot this issue? Choose two.

A.

Determine if the user's profile has the CRM Content user permission enabled.

B.

Determine if the user has been granted "Viewer" permission to the library of interest.

C.

Determine if the user's record has the Salesforce CRM Content feature license enabled.

D.

Determine if the user has been granted viewer permission to the content

When a lookup relationship is created between two objects, which three options can the administrator select to help manage situations when a lookup record is deleted?Choose 3 answers.

A.

Prompt the user to enter another record to resolve the lookup relationship.

B.

Do not allow deletion of a lookup record that is part of a lookup relationship.

C.

Notify the record owner.

D.

Delete the related record also.

E.

Clear the value of the lookup field.