Topic 1 : Exam Set A
Universal Containers needs to create price books for sales representatives in multiple regions. How can the administrator meet this requirement?
A.
Delete the products that are not needed by a region from the standard price book
B.
Clone the standard price book and create a new price book for each region
C.
Delete the standard price book and create a new price book for each region
D.
Add new price book entries to the standard price book for each region
Clone the standard price book and create a new price book for each region
An administrator has unchecked the "Enable contact pack creation" checkbox after users had created content packs. What is the impact of the change?
A.
Users can modify the description and title of existing packs.
B.
The clone & customize button will continue to be available.
C.
Users can continue to edit the contents of existing packs.
D.
All existing content packs will be deleted
Users can modify the description and title of existing packs.
The inside sales manager at Universal Containers wants to be able to report on how long leads
have a Lead Status of "Open" before the status changes to another value. Additionally, the sales
team has requested the status value be changed with fewer clicks. What should the administrator do to meet
this requirement?
A.
Use a workflow rule that sends an email when the Lead Status is changed and an approval process to update the status.
B.
Use a formula field to calculate the difference between the current and created data when the status changes through inline editing.
C.
Turn on field history tracking for the lead status field and create a report based on that field.
D.
Use a quick action to change the status value and a workflow rule to update a date field.
Use a quick action to change the status value and a workflow rule to update a date field.
What tool would you use to automate a process so a parent case is closed, the child case automatically closes?
A.
Workflow rule field update
B.
Auto response rule
C.
Apex trigger
D.
Validation rule field update
Apex trigger
A user has been granted a delegated admin to a custom object. What can he complete on that object. Choose 2
A.
Create custom Picklist in that object
B.
Modify OWD
C.
Modify Sharing Settings
D.
Create a new Custom field
Create custom Picklist in that object
Create a new Custom field
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