Advanced-Administrator Practice Test

The VP of Sales wants to require that the Next Step Field is always updated when an opportunity stage is changed. How can this process be automated?

A.

Create a workflow rule with the following formula:AND(ISCHANGED(StageName), NOT(ISCHANGED(NextStep))

B.

Create a validation rule with the following formula: AND( ISCHANGED(StageName), NOT(ISCHANGED(NextStep))

C.

Create a validation rule with the following formula: AND( ISCHANGED(ISPICKVAL(StageName)), NOT(ISCHANGED(NextStep)))

D.

Create a workflow rule with the following formula: AND( ISCHANGED(ISPICKVAL(StageName)), NOT(ISCHANGED(NextStep))

What is true about Salesforce Communities? Choose 2

A.

Ideas tab is used by community users to submit, like and promote Ideas

B.

Communities can be used by internal Salesforce users only

C.

Reputation level is the same across all communities

D.

Crowd sourced Knowledge in Q&A tab

A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy. What is the reason the sales manager is not able to view the contact?

A.

The contact owner has not selected the option to share contacts with others in the role hierarchy.

B.

The contact sharing settings are private, so access to the record is limited to the contact owner and system administrator

C.

The account sharing settings are controlled by the parent, and the account owner is not under the sales manger's role.

D.

The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role

Which of the following is NOT true about article types in Salesforce Knowledge?

A.

An organization must have 2 article types to enable Knowledge.

B.

Article Types are typically short HTML documents.

C.

Article Types may include attachments.

D.

Article Types should enable 'actionable' content.

James, a recruiting manager needs a picklist field implemented on the Position object done by the end of the week. Matt, the system administrator was too busy to fulfill the requirement. What should Matt do, to prevent this from happening again?

A.

Delegate James as a delegated administrator for the Recruiting App

B.

Delegate James as a delegated administrator for the Position Object

C.

Assign James with the "Modify All Data" permission set

D.

Changed OWD for the Position Object to Public Read/Write