- Email support@dumps4free.com
Northern Trail outfitters has hired interns to enter Leads into Salesforce and has requested a way to is identify these new records from existing Leads. What approach should an administrator take to meet this requirement?
A.
Set up Web-to-Lead form the interns use.
B.
Define a record type and assign it to the interns.
C.
Create a separate Lead Lightning App.
D.
Update the active Leas Assignment Rules.
Define a record type and assign it to the interns.
An administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created.
What could the issue be?
A.
The flow is read only.
B.
The flow is inactive.
C.
The flow URL is deactivated.
D.
The flow trigger is missing.
The flow is inactive.
A flow can be active or inactive depending on whether you want it to run or
not. An inactive flow cannot be run by users or processes until you activate it. If a flow in production is supposed to create new records but it is not doing so, it could be because the flow is inactive and needs to be activated.
References:https://help.salesforce.com/s/articleView?id=sf.flow_distribute_activat
e.htm&type=5
Northern Trail Outfitters wants to know the average stage duration for all closed
Opportunities. How should an administrator support this request?
A.
Use process builder to capture the daily average on each opportunity.
B.
Add Formula Fields to track Stages on each Opportunity.
C.
Run the Opportunity Stage Duration report.
D.
Refresh weekly reporting snapshots for Closed Opportunities.
Run the Opportunity Stage Duration report.
The Opportunity Stage Duration report is a standard report that shows how
long opportunities spend in each stage before they are closed. It can be used to measure the average stage duration for all closed opportunities by grouping and summarizing the data by stage name and duration fields. Using process builder to capture the daily average on each opportunity is not feasible because it would require creating multiple fields and formulas on the opportunity object and updating them every day. Adding formula fields to track stages on each opportunity is also not practical because it would require creating multiple fields and formulas on the opportunity object and maintaining them every time a stage changes. Refreshing weekly reporting snapshots for closed opportunities is not necessary because the report can run on real-time data without snapshots.
References:https://help.salesforce.com/s/articleView?id=sf.reports_opportunity_
stage_duration_report.htm&type=5
Support agent at Cloud Kicks are spending too much time finding resources to solve cases. The agents need a more efficient way to find documentation and similar cases from the Case page layout.
How should an administrator meet this requirement?
A.
Create a custom object to capture popular case resolutions.
B.
Use an interview flow to capture Case details.
C.
Direct users to Global Search tolook for similar cases.
D.
Configure Knowledge with articles and data categories.
Configure Knowledge with articles and data categories.
Knowledge is a feature that can be used to meet this requirement. Knowledge allows users to create, manage, and share articles that provide information and solutions for common issues or questions. Data categories can be used to organize articles into different topics and make them easier to find and access. Users can view related articles from the Case page layout based on the data category of the case.
References:https://help.salesforce.com/s/articleView?id=sf.knowledge_overview.htm&type=5https://hel
p.salesforce.com/s/articleView?id=sf.knowledge_categories.htm&type=5
Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow.
How should the administrator address this issues?
A.
Remove validation rules so that the users are able to process without complete records.
B.
Create a permission set to allow users to bypass the error.
C.
Use afault connector and display a screen with text explaining what went wrong and how to correct
D.
Uncheck the end user Flow Errors box in setup.
Use afault connector and display a screen with text explaining what went wrong and how to correct
Fault connector and screen component are two features that can be used to address the issue of users seeing error messages when they use one of their screen flows. Fault connector can be used to handle errors that occur when a flow element fails, such as a record create or update element. Screen component can be used to display a message to the user with text explaining what went wrong and how to correct it.
References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htm&typ
e=5https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screencmp_display_
text.htm&type=5
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