- Email support@dumps4free.com
DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases. Which two solutions should an administrator use to meet this request? Choose 2 answers
A.
Web-to-Case
B.
Case Escalation
C.
Case Queues
D.
Email-to-Case
Web-to-Case
Email-to-Case
Explanation: Web-to-Case and Email-to-Case are two solutions that allow customers to create cases from a web form or an email. Web-to-Case generates HTML code for a web form that you can place on your website. Email-to-Case converts incoming emails into cases.
The Administrator at Universal Container wants to add branding tosalesforce. Which two considerations should the administrator keep in mind? Choose 2 Answers
A.
Only one theme can be active at a time, and a theme applies to the entire org.
B.
Themes apply to salesforce classic and to the salesforce mobile app.
C.
Up to 150 custom themes can be created, modified, or cloned from the built-in themes.
D.
Chatter external users see the built-in Lightning theme only.
Only one theme can be active at a time, and a theme applies to the entire org.
Chatter external users see the built-in Lightning theme only.
Explanation: Themes are a way to customize the look and feel of Salesforce by changing the colors, images, and logos that appear on Lightning Experience pages. However, there are some limitations and considerations when using themes, such as: only one theme can be active at a time, and a theme applies to the entire org; themes apply only to Lightning Experience and do not affect Salesforce Classic or the Salesforce mobile app; up to 300 custom themes can be created, modified, or cloned from the built-in themes; Chatterexternal users see the built-in Lightning theme only and cannot see custom themes.
Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion. How should an administrator accomplish this request?
A.
Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.
B.
Build a scheduled report displaying Account with Account revenue that is negative or greater than 100 billion.
C.
Make the Account Revenue field required on the page layout.
D.
Enable the Account Revenue limits in setup, with 0 as minimum and 100 billion as maximum
Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.
Explanation: A validation rule is a tool that allows administrators to enforce data quality and integrity by preventing users from saving records that do not meet certain criteria or conditions. For example, a validation rule can display an error message if a user enters an
invalid value in a field. In this case, the administrator can create a validation rule on the account object that displays an error if the account annual revenue field is below 0 or greater than 100 billion.
Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues. How should the administrator configure Salesforce to capture the expiration date of the warranty?
A.
Use a formula as the default value of the warranty Expiration Date field.
B.
Create a formula field to display l year from the warranty purchased.
C.
Add a validation rule to ensure the Expiration Date field is populated.
D.
Include the warranty Expiration Date field on the mobile page layout.
Use a formula as the default value of the warranty Expiration Date field.
Explanation: To capture the expiration date of warranty based on installation date and warranty length (1 year by default), the administrator should use a formula as the default value of Warranty Expiration Date field on Installation object. The formula can calculate one year from installation date using DATE function or DATEVALUE function.
For example, DATE(YEAR(Installation_Date__c) + 1 , MONTH(Installation_Date__c) , DAY(Installation_Date__c)) will return one year from installation date. Creating a formula field, adding a validation rule, or including Warranty Expiration Date field on mobile page layout will not capture expiration date based on installation date and warranty length.
Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?
A.
Object Permissions
B.
App Permissions
C.
Pig wide Defaults
D.
Tab Settings
Tab Settings
Explanation: To make atab hidden in the All App Launcher or visible in any app, but still allow a user to view records that would normally be found under this tab, the administrator should use Tab Settings on a profile. Tab Settings control the visibility and default behavior
of tabs for each app in an org. The administrator can set a tab to Hidden, which means it will not appear in any app or in the All App Launcher, but users can still access records via other means such as search or reports. Object Permissions, App Permissions, and Org-
Wide Defaults are not related to tab visibility.
| Page 3 out of 53 Pages |
| Previous |