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Which three aspects of standard fields should an administrator customize?
Choose 3 answers
A.
Picklist Values
B.
Help Text
C.
Field history tracking
D.
Decimal Places
E.
Field name
Picklist Values
Help Text
Decimal Places
Picklist values, help text, and decimal places are three aspects of standard
fields that an administrator can customize to suit their business needs. Picklist values are the options that users can choose from a picklist field; they can be added, edited, or deleted by administrators. Help text is the text that appears when users hover over a field; it can be customized by administrators to provide additional information or guidance for users. Decimal places are the number of digits that appear after the decimal point in a number or currency field; they can be changed by administrators to adjust the precision of the field values. Field history tracking and field name are not aspects of standard fields that can be customized; they are only available for custom fields.
References:https://help.salesforce.com/s/articleView?id=sf.customize_picklists.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_fields_edit.htm&type=5https://hel
p.salesforce.com/s/articleView?id=sf.customize_fields_number.htm&type=5
An Administrator wants to trigger afollow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer. which two automation tools should the administrator use?
Choose 2 answers
A.
process builder
B.
workflow Rule
C.
Field Update
D.
Outbound Message
process builder
Field Update
Process builder can be used to create a record-triggered flow that executes
when an opportunity is closed as won and creates a follow-up task for the owner. Field update can be used to update a date field on the opportunity that can be referenced by a time-dependent workflow rule to create another task after 60 days.
References:
https://help.salesforce.com/s/articleView?id=sf.process_which_tool.htm&type=5https://help.
salesforce.com/s/articleView?id=sf.workflow_time_action_considerations.htm&type=5
The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority. What tool should the administrator use?
A.
Email-to-Case
B.
Assignment Rules
C.
Auto-Response Rules
D.
Web-to-case
Assignment Rules
Assignment rules are tools that allow administrators to automatically route records to users or queues based on certain criteria. For example, anassignment rule can assign cases to different queues based on case priority, origin, type, or other fields. Assignment rules can be triggered when records are created manually, via email, web, or API. Assignment rules consist of multiple rule entries that define the criteria and actions for each assignment scenario. References: https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm&type=5https://help
.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm&type=5
An administrator is building a Lightning app and sees a message that a My Domain must be set up first. What should the administrator take into consideration when enabling My Domain?
A.
Single sign-on must be disabled prior to implementing MyDomain.
B.
The login for all internal and external users changes to the My Domain login
C.
A deployed My Domain is irreversible and renaming is unavailable.
D.
The URL instance for a My Domain stays the same for every release
The login for all internal and external users changes to the My Domain login
My Domain is a feature that allows administrators to create a custom domain
name for their Salesforce org that replaces their instance URL (such as
na35.salesforce.com). My Domain provides benefits such as improved security; enhanced branding; faster navigation; access to Lightning components; etc. However, one of the considerations when enabling My Domain is that it changes how users log in to Salesforce - instead of using their instance URL login (such as login.salesforce.com), they have to use their My Domain login (such as mydomain.my.salesforce.com). This applies to all internal and external users who access Salesforce via web browser or mobile app. References:https://help.salesforce.com/s/articleView?id=sf.domain_name_overview.htm&ty
pe=5
What are two considerations an administrator should keep in mind when working with Salesforce objects?
Choose 2 answers
A.
Custom and standard objects have standard fields.
B.
Standard objects are included with Salesforce.
C.
A new standard object can be created.
D.
Only standard objects support master-detail relationships.
Standard objects are included with Salesforce.
A new standard object can be created.
Standard objects are objects that are included with Salesforce by default,
such as Account, Contact, Lead, Opportunity, etc. They have predefined fields and functionality that support common business processes. Custom objects are objects that you create to store information that is specific to your organization or industry. You can create new standard objects using the Object Manager in
Setup.
References:https://trailhead.salesforce.com/en/content/learn/modules/data_modelin
g/standard_and_custom_objects
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