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Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status. Which feature should an administrator use to fulfill this request?
A.
Predefined Field Values
B.
Global Value Picklists
C.
Dependent Picklists
D.
Validation Rules
Validation Rules
To require users to follow the status values as they are on the path and
prevent them from reverting back to previous status values, the administrator should use validation rules that check if the statusfield value is changed from one value to another value that is not allowed by business logic. For example, if status values are New > In Progress > Closed, then a validation rule can check if status is changed from Closed to In Progress or New, and show an error message if true. Predefined Field Values, Global Value Picklists, and Dependent Picklists are not able to enforce status progression or prevent status
reversion.
References:https://help.salesforce.com/s/articleView?id=sf.validation_rules_over
view.htm&type=5
The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won. What automation tool best accomplishes this?
A.
Validation Rule
B.
Outbound Message
C.
Approval Process
D.
Process Builder
Process Builder
Process Builder is a tool that can be used to automate business processes
by creating record-triggered flows that execute actions when certain conditions are met. In this case, Process Builder can be used to create a flow that executes when an opportunity is closed won and creates a client welcome task and a welcome email for the primary contact.
References:https://help.salesforce.com/s/articleView?id=sf.process_which_tool.htm
&type=5
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well. Which are two considerations for enabling this functionality?
Choose 2 answers
A.
Collaboration groups are created automatically for every department.
B.
Object layouts should be configured to include the groups related list.
C.
The Add Record action must be configured in the group publisher.
D.
An administrator needs to create a group to enable record sharing
Object layouts should be configured to include the groups related list.
The Add Record action must be configured in the group publisher.
To enable record sharing and collaboration with groups, you need to add the
groups related list to the object layouts and configure the Add Record action in the group publisher.
References: https://help.salesforce.com/s/articleView?id=sf.collab_groups_records.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.collab_groups_record_actions.htm&type=5
Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce. Which field type should an administrator use to capture coordinates?
A.
Geolocation
B.
Geofence
C.
Custom address
D.
External lookup
Geolocation
Geolocation fields allow you to store the latitude and longitude coordinates
of a location. They can be used to calculate distances between records and display maps of accounts, contacts, leads, or other custom objects.
References:https://help.salesforce.com/s/articleView?id=sf.customize_geoloc.htm&
type=5
Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones.
Choose 2 Answers.
A.
Filter the component visibility with User > Profile > name = sales User.
B.
Filter the component visibility with Form Factor = phone
C.
Filter the component visibility with view = Mobile/Tablet.
D.
Filter the component visibility with User > Role > Name = Sales User.
Filter the component visibility with User > Profile > name = sales User.
Filter the component visibility with Form Factor = phone
To show a component that shows LinkedIn data only to sales users when
they are on their mobile phones, the administrator should filter the component visibility with two conditions:
User > Profile > name = sales User, which checks if the user’s profile name is
“sales User”
Form Factor = phone, which checks if the user’s device is a phone Filtering with
view or role will not achieve the desired result.
References: https://help.salesforce.com/s/articleView?id=sf.app_builder_page_visibility_rules.htm&type=5
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