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ADM-201 Practice Test


Page 16 out of 53 Pages

A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation.
When using the Lead Conversion process, which two records can be Created?
Choose 2 answers


A.

Account


B.

Campaign


C.

Case


D.

Contact





A.
  

Account



D.
  

Contact



Account and contact are two records that can be created when using the
lead conversion process. The lead conversion process converts a lead into an account, a contact, andoptionally, an opportunity.
References:https://help.salesforce.com/s/articleView?id=sf.convert_lead.htm&t
ype=5

Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.
Which automation solution should an administrator use to implement this request?


A.

Quick Action


B.

Workflow Rule


C.

Flow Builder


D.

Outbound Message





C.
  

Flow Builder



Flow Builder allows you tocreate an automated business process that can
update records based on certain criteria. You can use a scheduled flow to run once a week and count the number of open cases related to an account.
References: https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_scheduled_start.htm&type=5

The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object. What type of field should the administrator add to the openhouse object to track number of visitors?


A.

Roll-up Summary.


B.

Multi-select Picklist


C.

Cross-object formula field


D.

Indirect lookup





A.
  

Roll-up Summary.



A roll-up summary field is a type of field that calculates values from related
records, such as the count of child records or the sum of a field on child records. In this case, the administrator can add a roll-up summary field to the open house object to track the number of visitors by counting the child records on the visitors
object.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5

The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to ‘Audited’, they would like the system to automatically update the Audited date field on the account with today’s date. Which tool should the administrator use to complete this automation?


A.

Approval process


B.

Formula Field


C.

Flow Builder


D.

Validation Rule





B.
  

Formula Field



A formula field is a type of field thatcalculates a value based on an expression or formula that references other fields or constants. For example, a formula field can display today’s date by using the TODAY() function. In this case, the administrator can create a formula field on the account object that updates the audited date field with today’s date when the status of the account is changed to
‘Audited’.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.
htm&type=5

The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation. What should administrator use to fulfill the requirement?


A.

Delegated approver


B.

Two step Approval process


C.

Approval history related list


D.

Delegated Administrator





A.
  

Delegated approver



Delegated approver is a feature that should be used to fulfill this requirement.
Delegated approver allows users to delegate their approval authority to another user for a specified period of time, such as when they are out on vacation. Users can specify which approval requests they want to delegate and who they want to delegate them to.
References:https://help.salesforce.com/s/articleView?id=sf.approvals_delegate.htm&typ
e=5


Page 16 out of 53 Pages
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