7492X Practice Test

You need to troubleshoot your Best Service Routing (BSR) polling vectors to verify that they are operating as intended.
Which command do you use to do this?

A.

monitor bcms hunt group

B.

list trace trunk

C.

monitor bcms trunk

D.

list trace vdn

You are having problems with Avaya Aura® Call Center Elite Multichannel and you are considering a work around.
In which phase of the 8 disciplines of troubleshooting do you try to see if you can work around the problem until a more permanent solution is found?

A.

D4 – define escape points

B.

D2 – describe the problem

C.

D1 – establish a team

D.

D3 – develop interim containment actions

E.

D5 – choose corrective actions

In which document can the events tablebe found?

A.

Troubleshooting Avaya Aura® Call Center Elite

B.

Programming Call Vectoring Features in Avaya Aura® Call Center Elite

C.

Administrator Guide tor AvayaCommunication Manager

D.

Feature Description and Implementation for Avaya Communication Manager

Which three commandscan be used with Network Call Deflection? (Choose three.)

A.

Collect digits

B.

Route-to number

C.

Announcement

D.

Queue to best:

E.

Wait hearing ringback

What are thethree key differences between Enhanced look Ahead Interflow(FLAI) and traditional LAI? (Choose three.)

A.

The ELAI uses the interflow-qposvector command.

B.

The Call Center calls must be queued to first in LLAI.

C.

The ELAI uses route-to number ~r 13035485103.

D.

The ELAI Is near first-in-first-out routing.

E.

The value of the Interflow-qpos can be set as <=12.