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500-052 Practice Test


Page 3 out of 10 Pages

What is the maximum round-trip time between Cisco Unified Contact Center Express
servers in a WAN deployment?


A.

2 ms


B.

50ms


C.

10 ms


D.

80 ms





D.
  

80 ms



Which action should you take to convert a high availability over LAN deployment to high
availability over WAN?


A.

Apply a "WAN Standby" license.


B.

Reinstall a second Cisco Unified CCX node and add it to the cluster over WAN.


C.

Do a fresh installation of the whole system as high availability over WAN.


D.

Apply a "Warm Standby" license.





B.
  

Reinstall a second Cisco Unified CCX node and add it to the cluster over WAN.



Which two Cisco Unified CCX steps invoke another Unified CCX application script?
(Choose two.)


A.

Cache Document


B.

Trigger Application


C.

On Exception Goto


D.

Call Subflow


E.

Connect





B.
  

Trigger Application



D.
  

Call Subflow



Which three tasks are required to deploy a Cisco Unified Contact Center Express
application? (Choose three.)


A.

create a trigger


B.

upload script to repository


C.

restart the Cisco Unified CCX Engine


D.

specify the maximum number of sessions


E.

configure default session timeout





A.
  

create a trigger



B.
  

upload script to repository



D.
  

specify the maximum number of sessions



What is the maximum number of contacts that Cisco Finesse supports in a phone book?


A.

2000


B.

1500


C.

500


D.

300





B.
  

1500



http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/f
inesse_1001/user/guide/CFIN_BK_CF7BB5C7_00_cisco-finesse-administration-
1001/CFIN_BK_CF7BB5C7_00_cisco-finesse-administration-1001_chapter_0101.html


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