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Topic 1: Exam Pool A
A user working in the field reported the GPS stopped working on a phone. The user’s older, in-car GPS continued to function. Later, the user reported that the phone’s GPS started working again. Which of the following MOST likely caused the phone’s GPS to fail?
A. The cell phone was in conservation mode
B. The cell phone had lost service to the earner
C. The eel phone received a firmware update
D. The cell phone had overheated
Explanation: The phone's GPS may fail due to a loss of service from the carrier, which
provides the phone with GPS location data. The fact that the in-car GPS continued to
function suggests that the issue was related to the phone, not the GPS satellites.
References: CompTIA A+ Certification Study Guide, Tenth Edition, pg. 372
A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician do FIRST?
A. Check for loose connections, pinched bends, and physical damage.
B. Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run.
C. Replace the entire run of Cat 5 UTP cable with Cat 5 STP cable.
D. Upgrade the entire cable run to multimode fiber.
Explanation: The flashing green and orange LEDs on the NIC indicate connection issues.
The technician should first check for loose connections, pinched bends, and physical
damage, which are the most common causes of connection problems.
References:
CompTIA A+ Certification Exam Guide, Ninth Edition, Chapter 14
An end user reports that the time and date on a desktop resets after shutdown, and
subsequently, the device reboots. The next day, the desktop does not load the OS and is
stuck at a black screen with the following message:
Which of the following would be the BEST action to take next?
A. Change the motherboard.
B. Reseat the motherboard power connections
C. Replace the CMOS battery
D. Restore the BIOS to factory default settings
A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download bandwidth and finds no issues. Which of the following should the technician check NEXT?
A. Level of network utilization
B. Customer use of two-factor authentication
C. Amount of local drive space
D. RAID array drive health
Explanation: The technician should check the level of network utilization to determine if there is an excessive amount of traffic that may be causing the slow access to the network file share. This can be done using network monitoring tools to track the amount of data being transmitted on the network. References: CompTIA A+ Certification Exam Objectives 1001, 2.9
A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective?
A. M.2
B. SAS
C. HDD
D. SCSI
Explanation: Installing an M.2 SSD will improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. M.2 drives are faster and more efficient than traditional hard drives, making them a good option for increasing overall performance. References: CompTIA A+ Certification Exam Core 1 Exam Objectives - 1.5 Given a scenario, configure storage devices and use appropriate media
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