Topic 5: Exam Pool E (NEW)
A user is unable to hear sound from a laptop. However, the user can hear sound when connected to a Bluetooth headset. Which of the following actions would most likely resolve the issue?
A. Updating the Bluetooth drivers
B. Toggling the laptop's mute setting
C. Updating the speaker drivers
D. Replacing the laptop's speakers
Explanation:
If the user can hear sound through a Bluetooth headset but not through the laptop's internal speakers, the issue is likely related to the laptop's audio settings. One of the most common causes is that the laptop's speakers might be muted, either in the system settings or via a hardware mute button. This is the simplest and most likely solution to the problem.
✑ B. Toggling the laptop's mute setting: Checking whether the laptop is muted, either
through the keyboard shortcut or the system sound settings, is a quick way to resolve this common issue.
Why the other options are incorrect:
✑ A. Updating the Bluetooth drivers: The issue is not with the Bluetooth headset, as it is working correctly. The problem is with the laptop's speakers.
✑ C. Updating the speaker drivers: Updating the drivers is not the first step in troubleshooting, as the issue is more likely related to settings rather than outdated drivers.
✑ D. Replacing the laptop's speakers: This is an extreme step and unlikely to be
necessary if the problem is simply related to audio settings.
This scenario covers hardware troubleshooting and falls under the Hardware and Software Troubleshooting domain in the CompTIA A+ Core 1 exam.
Which of the following is used primarily for archiving data?
A. PAN
B. MAN
C. SAN
D. LAN
E. WAN
Explanation: A Storage Area Network (SAN) is primarily used for data archiving and large-scale storage. SANs provide high-speed, block-level storage for enterprise environments.
✑ Why Not A (PAN): Personal Area Networks are for connecting personal devices
like phones and smartwatches.
✑ Why Not B (MAN): Metropolitan Area Networks are for city-wide data communication, not storage.
✑ Why Not D (LAN): Local Area Networks are for general connectivity, not dedicated storage.
✑ Why Not WAN: Wide Area Networks are for connecting geographically dispersed networks, not storage.
CompTIA A+ Exam Reference: Core 1 (220-1101), Section 2.7, network types and purposes.
While configuring a new network printer, a technician observes that the router cannot use a specific static IP address due to security restrictions. Which of the following should the technician use to ensure the printer always gets the same IP address even if the router is restarted?
A. Reservation
B. Scope
C. Lease
D. Exclusion
Explanation:
When configuring a network device like a printer, assigning it a static IP address ensures that it always uses the same IP address. If a static IP cannot be set due to security restrictions, the next best solution is to configure a reservation in the DHCP (Dynamic Host Configuration Protocol) server. This reservation ensures that the device (in this case, the printer) always receives the same IP address based on its MAC address, even if the router restarts.
✑ A. Reservation: A DHCP reservation ties a specific IP address to the MAC address
of a device, ensuring it always receives the same IP address from the DHCP server.
Why the other options are incorrect:
✑ B. Scope: A DHCP scope defines the range of IP addresses that can be assigned to devices. It doesn’t ensure that a specific device always gets the same IP.
✑ C. Lease: A lease refers to the length of time a device is assigned an IP address from the DHCP server. It doesn’t guarantee that the same IP will be re-assigned after the lease expires.
✑ D. Exclusion: An exclusion in DHCP configuration excludes specific IP addresses from being assigned dynamically. This is used to prevent certain addresses from being given out but doesn’t ensure a device will always get the same IP.
This topic is covered under the Networking domain of the CompTIA A+ Core 1 exam.
A help desk technician is tasked with moving a user's computer to a makeshift office for renovations. Upon moving the computer, the technician notices the network card will not utilize anything beyond 10Mbps half-duplex. Which of the following is the most likely issue?
A. The computer is connected with DSL.
B. The computer is connected to an unmanaged switch.
C. The computer is configured for NIC teaming.
D. The computer is connected to a hub.
A technician is setting up network printers in a new office building. The company wants all of the printers to be configured the same way for consistency. Some of the printers do not have an RJ45 port to connect to the network. Which of the following does the technician need to enable so all of the printers can be connected to the network?
A. Wireless
B. Authentication
C. PostScript
D. USB
Explanation: To connect printers without an RJ45 port to the network, the technician needs to enable wireless connectivity. By configuring the printers to connect to the network wirelessly, the company can achieve the desired consistency in printer configuration across the office. This approach allows printers without built-in wired network capabilities to be part of the network, facilitating shared access and remote printing functionalities.
References:
✑ CompTIA A+ Core 1 (220-1101) Exam Objectives, Section 2.3 Networking, specifically the information on configuring and troubleshooting wireless connectivity for devices, which includes enabling and securing wireless connections on network printers.
✑ General understanding of network printer configuration options, including the use
of wireless connectivity to integrate printers into a network environment, particularly when wired connections are not feasible.
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