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Sharing-and-Visibility-Architect Practice Test


Page 6 out of 48 Pages

Topic 1: Exam Pool A

Universal Containers (UC) has implemented Customer Community with customer community plus licenses for their distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor. Which feature only supports these requirements?


A. Permission set to grant community admin permission


B. Delegate external user


C. Partner super user


D. Partner community admin





C.
  Partner super user

Explanation: Partner super user is the only feature that supports the requirement of granting specific community users (agents) to view cases submitted by other agents of the same distributor. Partner super users are community users who can access and edit data owned by other partner users in their account. They can also access reports and dashboards that display data from their account1. Permission set to grant community admin permission, delegate external user, and partner community admin are not features that can achieve the same result.

Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, and so forth) for customer records when they need help. In general, the sales reps involved in the deals will not change. How can a Salesforce architect help IK to Improve sales reps productivity?


A. Create a permission set with "view all data" and assign to supporting users.


B. Create a public group and replace the account ownership with it.


C. Create a criteria-based sharing rule to grant access to other users.


D. Leverage default Account team.





D.
  Leverage default Account team.

Explanation: Leveraging default Account team is the best way to help improve sales reps productivity by granting access to supporting internal users for customer records when they need help. Default Account teams are predefined groups of users who work together on an account. When a user creates or owns an account, Salesforce automatically adds the default Account team to the account team related list on the account2. Creating a permission set with “view all data” and assigning it to supporting users would give them too much access to data that they may not need. Creating a public group and replacing the account ownership with it would not be feasible or scalable. Creating a criteria-based sharing rule to grant access to other users would require manual maintenance and may not reflect the changes in the account team.

Universal Containers is planning to pilot a new application to a small set of Sales Reps. What is the optimal way to grant inly this Sales Reps access to the new functionality, while hiding..


A. Clone the Sales Rep profile, adjust settings, and assign the pilot users the new profile.


B. Revoke access to legacy function in the Sales Rep profile and create a permission set for the ..


C. Create a permission set to grant access to the new functionality and hide the old functionality.


D. Create new user records for the pilot user that they will use for the pilot.





A.
  Clone the Sales Rep profile, adjust settings, and assign the pilot users the new profile.

Explanation: Cloning the Sales Rep profile, adjusting settings, and assigning the pilot users the new profile is the optimal way to grant only this Sales Reps access to the new functionality, while hiding it from other users. This way, the pilot users can have different permissions and access than the other Sales Reps who are not part of the pilot. Option B is incorrect, since revoking access to legacy function in the Sales Rep profile and creating a permission set for the new functionality would affect all Sales Reps, not just the pilot users. Option C is incorrect, since creating a permission set to grant access to the new functionality and hide the old functionality would not work, as permission sets cannot revoke access. Option D is incorrect, since creating new user records for the pilot user that they will use for the pilot would be unnecessary and inefficient.

A sales rep at Universal Containers (UC) has manually shared an Opportunity record with internal Pre-Sales users. After some time, the sales rep moved to another position and all opportunities records that were owned were transferred to a new sales rep. What happened to the internal Pre-Sales users’ access to the opportunity?


A. They still have access to the record due to inherited sharing.


B. They still have access to the record due to implicit sharing.


C. They will no longer have access to the record.


D. They still have access to the record due to team access.





C.
  They will no longer have access to the record.

Explanation: The internal Pre-Sales users will no longer have access to the opportunity after the ownership transfer, since manual sharing is removed when a record owner changes. Option A is incorrect, since inherited sharing does not apply to manual sharing. Option B is incorrect, since implicit sharing does not apply to internal users. Option D is incorrect, since team access does not apply to manual sharing.

Universal Containers keeps product brochures in Salesforce as files. Sarah shares a public Unit to a product brochure with potential customers during a meeting. She wants to ensure they do not have access to the file after the meeting. How should Sarah accomplish this?


A. Rename the file.


B. Delete the public link.


C. Delete the file


D. Move the file to another folder





B.
  Delete the public link.

Explanation: Deleting the public link is the best way to ensure that the potential customers do not have access to the file after the meeting. Renaming the file, deleting the file, or moving the file to another folder will not affect the public link, which will still point to the file.


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