Salesforce-Slack-Administrator Practice Test

Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins. Where should Lydia go to allow these individuals to start inviting guests on Slack?

A. Workspace Transfer Ownership page

B. Organization Policies

C. Workspace Invitations page

D. Workspace Settings

You're upgrading your organization to Slack Enterprise Grid. You want to be thoughtful about the channel and workspace strategy that will best facilitate collaboration across your company. What should you do before finalizing your design?

A. Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.

B. Survey a selection of end users to determine whether existing knowledge networks are already in place.

C. Review the technical requirements for your single sign-on (SSO system to ensure it is compatible with Slack.

D. Develop a Champions Network of interested users to help share the design with others.

You're the Slack Workspace Admin at a mid-sized company. You're working c onboarding strategy that encourages members to self-start and learn about Sla own pace. Which strategy should you choose? (Select the best answer.)

A. Use Workflow Builder to create an onboarding workflow with webinars and Help Center articles.

B. Host a hackathon that allows new employees to learn about building Slack apps.

C. Use a custom bot to pair employees up, and have onboarding buddies help train new hires on Slack.

D. Host a Slack 101 training for new hires to onboard them.

A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug. They may need to reference the history in the future. Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?

A. Convert the channel to private, and then archive it; members of the channel will retain access to the files.

B. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.

C. Delete the channel; messages from a deleted channel are still available via search.

D. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.

You're an Org Admin responsible for managing your organization's three workspaces, which are grouped by business vertical. Your organization wants to increase Slack usage to include additional users from other departments, and you anticipate this will result in requests for additional workspaces to house vertical-specific channels. You want to ensure there's a clear policy in place for end users to follow when requesting new workspaces. Given these business requirements, what is the best way to manage requests to create new workspaces?

A. Review, collaborate, approve, and reject workspace requests in one public, searchable channel.

B. Route workspace requests from an org-wide help channel to a private admin-only channel where admins can review business rationale of requests.

C. Do not allow end users to request new workspaces; instead, encourage them to create more channels.

D. Encourage end users to create new workspaces themselves, then link the workspace URL to your organization via domain claiming.