A company has recently rolled out a Loyalty Program with three tiers. The lowest tier is Silver, and the highest tier is Platinum. The company decided to offer Platinum members exclusive access to VIP events.
How should an Administrator configure the Loyalty Program for Platinum members?
A. Set up Members "Exclusive Access to VIP Events" as a Voucher
B. Set up Members "Exclusive Access to VIP Events" as a Member Promotion
C. Set up Members "Exclusive Access to VIP Events" as a Transaction Journal
D. Set up Members "Exclusive Access to VIP Events" as a Loyalty Tier Benefit
When implementing Analytics for Loyalty, what are the three steps to turn on analytics and dashboards?
A. Assign Analytics for Loyalty User Permissions.
B. Create standard Salesforce reports and dashboard
C. Schedule dataflow for the analytics
D. Create an App using existing templates
E. Install CRM Analytics package
A Consultant needs to design a new tier-upgrade process for a new Loyalty Program. The custom object to store the qualified members and a batch job is identified for this process.
Which two components should the Consultant select for this process?
A. A flow to perform both tier-upgrade rule and tier-upgrade orchestration process
B. A flow to schedule and process the custom object's pending records and another flow to perform tier-upgrade orchestration process
C. A flow to perform the tier-upgrade rule and another flow to perform the tier-upgrade orchestration process
D. A data-processing-engine (DPE) to identify the qualified members
The Loyalty Administrator for Northern Trail Outfitters (NTO) defines Basic and Premium as the two Tiers for its Insider program. They want to define a free product sample for all members in Premium Tier.
How does NTO configure tiers within the Loyalty Program to give vouchers for members in the Premium Tier?
A. Voucher Management and Benefit Action
B. Voucher Management and Benefits Setup
C. Voucher Management; Benefits Setup (in Program console); Benefit Action to define downstream actions and FLOW - Benefit action for orchestration
D. Voucher Management; Benefits Setup (in Program console); Benefit Action to process benefits
A hotel group has implemented a Loyalty Member Portal for its program members, but some members are experiencing issues accessing their Loyalty Program-specific records on the portal.
What should an Administrator do to ensure the Loyalty members can access Loyalty record
information when using the portal?
A. Using Experience Cloud sharing sets, specify Account as the object of your sharing set
B. Ensure the Allow using standard external profiles for self-registration, user creation, and login' is enabled
C. In the Partner Account record, 'Enable Customer User" on the Contact associated
D. For the Loyalty Member, 'Enable Customer User' on the Contact or "Enable Partner User' on the Account
E. Ensure the 'Allow using customer profiles for self-registration, user creation, and login' is enabled
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